After year of ervicing our family vehicle at Jack' , we enjoyed a long life on our 2002 Chevy Venture. Their taff recently diagno ed engine and cooling y tem i ue indicating a major repair totaling an e timated $1500+ on our van would not be advi able on a 180,000-mi...morele vehicle that ha erved our family well but ha now rapidly approached the end of it u eful life. We are grateful for the nearly nine year of life lived in that vehicle a our family ha , quite literally, grown into it ince we purcha ed it from Jack' Auto Sale with 18,900 mile in 2003! Jack' ervice per onnel have killfully repaired, maintained, and guided u in the proper care of our vehicle o that our family would be afe in roadworthy tran portation. We are grateful that their experti e ha helped u to make a wi e deci ion to replace our van now rather than continue to pour money into repairing it. Thi i particularly important to note becau e elf-intere t might compel men of poor character to encourage a vehicle’ continued repair to enhance one’ own ervice bu ine volume. Frankly, the reputation for fairne and integrity at Jack’ i refre hing. We live in a world where there i no hortage of hady bu ine e willing to ell you vehicle ervice you don’t even need and continue to encourage you to pour money into a rapidly declining vehicle o they can add to their own income tream. But Jack’ Auto doe n’t operate that way and their cu tomer are better off. Jack' ervice per onnel have al o exhibited careful attention to detail in proper maintenance and care for cu tomer’ vehicle . For year , we have relied heavily on their experti e to trouble hoot any urgent automotive problem and major mechanical failure . They have addre ed urgent concern in a prompt manner and cheduled u for le urgent maintenance need . When work ha been required, Jack' ervice technician have been upfront about pricing and thorough in repair. When the quick lube ervicer , tire retailer , muffler hop , and even ome big dealer hip ervice hop recommend unnece ary maintenance (more frequent radiator flu he , oil change , filter change and other regular maintenance item at horter mileage interval than properly recommended by auto manufacturer ), they generally are trying to pad their bottom line profit not erve the be t intere t of their cu tomer . We o tru t the advice and guidance received over the year at Jack’ becau e they are hone t about what i nece ary and appropriate for well maintained vehicle . They eem alway to have plenty of bu ine becau e they are tru tworthy in their diagno tic work and ervice recommendation while other garage and auto ervice provider are quick to care their cu tomer into new wiper , filter , flu he , etc. to pad their bottom line at cu tomer ’ expen e. In thi challenging economy, proper vehicle maintenance continue to be important, but not over pending on unnece ary maintenance i a financial ble ing to every family. Our family thank God for Jack’ ! The other thing that i worth noting i that we have purcha ed three gently u ed vehicle from Jack’ Auto Sale during the la t 12 year . Their taff ha been careful to purcha e quality pre-owned vehicle and po e e the knowledge to evaluate before uch purcha e o they acquire vehicle which are be t uited to erve cu tomer with functional longevity and reliability. On top of that, we have been immen ely ati fied and quite grateful for our Jack’ vehicle purcha e becau e they are comfortable, fun to drive, and the quality of their ervice and maintenance in the hop after the ale ha really been the icing on the cake. A grateful cu tomer, J. Fau night view less
Showing1-2 of 2results
I bought a vechile 2 year ago, I wa taking care of ju t like other people that i no bought a car from them. I have had no prpblem with that car dealer hip. I will continue to buy car from them. It only take one per on to make a compuny look bad. I aw on one of the rev...moreiew about a car being a flood vechile. Plea e people, if the car wa a flood car it would be li ted on the title. The other one i aw wa about brake and rotor , again if the car wa ju t in pected and ha new ticker . You hould have taken the car write back. There.i no way they would have let that happen. Thank ( ati fied cu tomer)view less
Bought a ford e cape from here and I love it, got a great deal compared to other dealer . Hone t employee that are willing to work with you. Highly recommend the e guy if your looking for a reliable u ed car.