I donate at Biolife in Middletown twice a week, every week. I have always had a pleasant experience there. The staff are kind, thorough, well trained and very knowledgeable. I go so often, I know many on a first name basis, which adds to my comfort as a female. I have been to other centers in the past, and have left some local ones due to hygiene, if it looks dirty, it's dirty! I would recommend this center to anyone and everyone I know!