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Sunnyside Honda

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Years in Business icon
40 Years
in Business
BBB Rating icon
Accredited
Business
(440) 243-5577Visit WebsiteMap & Directions7700 Pearl RdCleveland, OH 44130Write a Review

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Sunny Will Save You Money!

General Info
Sunnyside Honda is an automotive dealership that offers new and pre-owned vehicles. It provides various models of cars, sedans, coupe, sport utility vehicles, hatchbacks, vans, minivans, crossovers, roadsters and wagons. The dealership has a service department that undertakes scheduled repair and maintenance. Its technicians provide oil change, wheel alignment, fuel induction, chassis lubrication and body inspection services. It has a full-service parts department that offers a variety of accessories and spare parts. Its Web site provides online price quotes, purchase options, vehicle reviews, discount coupons and payment calculators. In addition to that, its finance department offers credit options through lenders. Sunnyside Honda is located in Cleveland.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Chevrolet, Chrysler, Dodge, Honda, Jeep, Lincoln, Toyota
Payment method
discover, visa, check, cash, financing available, insurance, mastercard
Location
At the corner of I-71 and Pearl Road
Amenities
New and Used Car Sales. Service, Accessories and Collision Repair
Languages
Spanish
Associations
Sunnyside Automotive Group, Sunnyside Collision
Category

Reviews

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greg.mcdonald.9461
Edited: 11/15/2021
Overall

Service department is horrible and doesn't care about their customers. For the second time in a row, we brought a vehicle in for repair that wasn't completed when promised. A one day repair turned into a second day so they could order parts, became a third day when they allegedly got the wrong parts, became a fourth day when the parts didn't arrive.

During this whole process, they never called to tell us about the delay, we had to call and ask if the vehicle was done. Several times our calls were transferred to voice mail without a live person to answer the simple question if the car was complete or not.

Last time this happened we rated their service lousy when Honda called. Immediatly, they called our house and harrassed us about complaining to Honda. This time we tried to talk to a manager, but both the service manager and general manager decided to take the day off.

I hope I'm home when Honda calls this time...

Details

Phone: (440) 243-5577

Address: 7700 Pearl Rd, Cleveland, OH 44130

Website: Primary Website

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