I'd been to two other podiatrists in the past for plantar fasciitis and found no relief. I'd almost given up, but am glad I didn't. Dr. Segall is a different breed of doctor. It's obvious this guy loves his job and not just going through the motions. He takes the time to explain things in detail rather than rush you out of his office. The orthotics he prescribed are much better than the ones I got from a previous doctor. He patiently went over various stretches to do - these have been great. When I forgot one of the stretches, I called his office and he promptly called me back. He also shed light on the idea that stress can cause pain flare ups -- and if you're conscious of that, it can reduce the pain. Kind of a simple concept, but it helps to be reminded by a doctor who's easy to talk to, really listens, and genuinely cares.