ZERO STARS...I NEEDED TO CHOOS...
ZERO STARS...I NEEDED TO CHOOSE ONE TO POST MY COMPLAINT
Please! GO SOME WHERE ELSE...SAVE YOURSELF FROM GETTING A HUGE MIGRAINE!
Dr. Jessica Baitner (Pedodontist) with Great Expressions office in Miami Gardens gave us a Horrible Horrible Experience!!! I was told I can bring my son due to an emergency visit. I drove from Broward to Dade to the office. I went through filling out all the paper work and insurance verification. Waited in the office for 2 hours; only to be told first by the assistant and then the doctor that she can not see my son today. She must see "her patients" first. "EXCUSE ME" your office told me to bring him in, now you can't see him. The doctor saw the xray with the cavity and still say she can't see him...UNBELIEVABLE!!!!
TERRIBLE PATIENT SERVICE!!! NEXT TIME DO NOT BE SO QUICK TO TELL A PATIENT TO COME IN, IF YOU'RE NOT GOING TO SEE THE PATIENT!!! I better not receive a bill. As I'm driving back home, the office I'd just left called me and asked, oh we see you left the office and the doctor did an extraction. I could not believe what I was hearing. The right hand doesn’t know what the left hand is doing in this office. I told the lady, the doctor did not see my son; she said she must see her scheduled patients. I asked," Do you think I would walk out without paying my bill." Terrible service, what a waste of time, gas, effort, and most importantly my son still needs to have his tooth extracted. IF YOU HAVE AN EMERGENCY....PLEASE, I URGE YOU, GO SOME WHERE ELSE!!!