I got married here recently. I picked this place because I only had a few guests and from all of the banquet halls this is the one that had the nicest small hall. I was very happy with how everything turned out and Eliette was very nice and helpful. She did a lot of things to please me and I know that I wouldn't have gotten such good treatment somewhere else. I gave them 4 stars instead of 5 simply because I found out the day before the wedding that the chocolate fountain was broken but I think they simply stopped offering that service since I did the contract with them a year before my wedding, but instead of telling me I think they made up it broke. I just checked their new packages online and they no longer offer the chocolate fountain. Also, I was supposed to get the cake with ice cream and they didn't give ice cream. I was supposed to get the drink Absolute and instead they game Smirnoff. Also, some guests complained that the appetizers were placed by the bar instead of the server taking them to the tables and one guest who was at the bar did not get the cake at his empty seat. Another thing that upset me is that a random guest asked for the left over cake and the server gave her the half of the bottom tier which was big. We paid $150 for the upgrade of that cake and I wish the server would have told no to that guest and save me the bride that cake. Finally, I LOVED this places despite the little things that happened but one thing I do want to warn people about is the photographer Collar. He seemed nice at first but was VERY rude to my guests on the day of the wedding. A lot of my guests were annoyed because of how rude he was to them. I had to beg my guests not to say anything rude to him and I also had to do a lot of apologizing to my guest for how he spoke to them. Some of the many good things were that the place is beautiful, the food from Chef Jozeito was deilcious, the cake from Selvas bakery was beautiful and super yummy. Once again Eliette was extremely helpful and understanding. They charge in order to change the date of your event and she allowed me to change the date and time with no charge. She also set up about three tables with different decorations for me to pick the decoration I liked. I was very detailed about what I wanted and I kept changing my mind about what I wanted and she was always patient with me. Although a few little things did not turn out the way they were supposed to I will definitely go back to them for future events just because of how good most of the things were. I knew little things would be forgotten but i still LOVED how everything turned out. She also came to me the day of the wedding to ask me if everything was ok. I have nothing but great things to say about Eliette and Royal Ballrooms. Hopefully I will go back for an anniversary celebration or baby shower.
12550 Biscayne BlvdMiami Beach, FL 33139
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Never did I imagine to have such a wonderful night like the night I got married. Specially because of the help of Lina Espitia and the Aqua Reception Hall staff, I had the wedding reception of my dreams. While I was trying to finish college in Gainesville, FL, my mother took charge of planning my wedding. My mother, a detailed-oriented and picky woman, felt an excellent customer service experience from Mrs. Lina, who is also very detail oriented and open to my mother's Venezuelan ideas and party traditions. Because I have some experience in the event planning field, I understand and am grateful all the hard work of the Aqua owners, and the respect, friendliness and professional work of Lina's staff. The day of the reception, which was on June 20, the staff was attentive and professional. DJ Mike has a lot to offer to the dance floor. He has an ability to be flexible and catches on quickly to the guests' music preferences. I may be biased when it comes to the master of ceremony, since I've only met one ever, but he was exceptional and made my first dance with my husband and my dad's dance special. The food was incredible and the photography services, which were recommended by Lina, were exceptional as well! Everything my mother and I imagined the wedding to be came to reality. I was impressed, the guests were impressed, and my mother was happy. To say the least, I would be very happy to work with the owners again. I would never agree with any negative comments towards these amicable and professional staff or the owners because I know Lina will go above and beyond to make your day special! If you are thinking about contacting this vendor, don't think about it twice and just do it. From one ex-bride to a future bride, I hope your wedding night is as special as mine was.
From the moment we walked into Aqua Reception Hall we were greeted with a friendly and helpful staff. Lina and Samantha are absolutely amazing! They helped us with every detail for our event that helped make that night special and unique. Our event was booked a month before the event so we knew there was little time and much to get done. My father's 70th surprise birthday party was as unique and special as he is. The event planners helped make this day an incredible memory for those of us who were there to celebrate his special day. Each and every guest was greeted by the friendly staff at Aqua. We wanted a celebration that was cozy and intimate so he could enjoy time with his loved ones, and Aqua was able to accomplish that with big and small details alike. People had a marvelous time dancing the night away and taking pictures in the photo booth. We didn't want your usually sit down dinner so we chose the stations. The food was exactly what we were looking for and nothing was left over because our guests ate everything! The cake designer they recommend is another gem! I've lived in the area of the bakery all my life and had never heard of Cynthia the cake designer but I realized I was missing out on her delicious cakes and her amazing decorating talent. She did an amazing job in creating a cake that was unique and went with the theme and colors of the party. And what can we say about the staff and servers....diligent, delightful and wonderfully helpful until the very end of the event. Everyone was always making sure we had what we needed and offered their help until the very end of our event. I'm definitely recommending Aqua to my friends and family and hope to use their services again in the future.