Which Wich

The food is good, but the manager is unbelievably rude and ineffectual. I ordered online to be delivered asap. BTW I live upstairs, so not far. An hour later I hadn't received my order. I called and she advised me that it had been ready for over 20 minutes and was for pick-up. I said that I did not understand the mix up but computers make errors and could she remake the sandwiches and deliver. She advised she would only remake them if I picked them up. I said that I didn't want old sandwiches and that I really liked the food but we were already in our pajamas. She said that wasn't her problem and that I had ordered pick up. The tone and wording was extremely rude and she absolutely refused to make it right in any way so I cancelled the order and wrote to corporate on the website. That was several days ago and I have not received any response what so ever to date. What a shame that a bad manager will cause such a problem.