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Michael's Genuine Food & Drink

(10)
$$$$
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Business Details

Hours:

Regular Hours

Su 5:30p-10p Monday To Thursday From 11:30 AM To 03:00 PM Monday To Thursday From 05:30 PM To 11:00 PM Friday From 11:30 AM To 03:00 PM Friday From 05:30 AM To 12:00 PM Saturday From 05:30 AM To 12:00 PM Sunday From 05:30 AM To 10:00 PM

Extra Phones:

Phone: (305) 576-7874

Payment method:
amex, diners club, discover, master card, visa
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Michael's Genuine Food and Drink

Categories:
American Restaurants, Mediterranean Restaurants, Health Food Restaurants, Restaurants

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03/24/2012
Overpriced. Overrated.

Let me just start with the fact that the food is not bad. However, good food does not make a great restaurant. I can make good food at home, but I come out for service/food. Indifferent waitstaff, pretentious front of the house and open tables as they announce that there are no seats are insulting. I reported our experience to American Express Concierge since they made the reservation for us. It seems that Michae... view more

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07/24/2010
MIchael's Genuine has gone way downhill

As someone who has been at the restaurant many times, I am sad to report it has really gone downhill and I will not return. First, we were there to celebrate our 35th wedding anniversary which was mentioned to the reservation staff. Upon arrival, I was greeted by the new host who cannot over himself and his worthless South Beach attitude. He wanted us to sit outside in the 90 plus degree weather with high humidity an... view more

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06/28/2010
Don't go if two people in your party...

The only tables for two people that Michael's has in their main dining room are literally ON TOP of the couple next to you. I don't think there is more than an inch in between them. So, pretty much every couple I know that goes has the same complaint (""There is no intimacy. I felt like we were dining for four"") and doesn't want to return. If they get this corrected, it will make a world of difference.

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02/20/2010
One of the worst dining experiences ever...

I was really looking forward to coming here, i have heard so many great things about the food. The food may actually be fantastic, but after the horrible evening I had there, it wouldn't even matter. After waiting 1 hour for our entrees, we finally had to ask the manager what was going on because our waiter disappeared. She promised our food would be out in ""6 minutes"". Another 20 passed with no explanation, ... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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02/20/2009
REALLY BAD SERVICE, DON'T KNOW ANYTHING ABOUT HOSPITALITY-ARROGANT

As a gourmet couple (regulars and WELCOME at Masa, Craft, L'atelier Robuchon,Per Se, French Laundry,Fat Duck Tetsuya, Il Bulli Le Cinq,Guy Savoy, etc) that just moved from NY, we used to enjoy very much the food at Michael's since is one of the restaurants in Miami comparable to the ones in NYC. However, last night our experience there was AWFUL and it shows how they DO NOT CARE about service or loyal clients there(w... view more

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07/07/2008
Great lunch place

Best lunch in town for business or casual. Affordable menu with lovely atmosphere. you cannot decide what to get, so share little plates and try it all. Definitely get a dessert especially the chocolate with rock salt, yes rock salt...too die for !!

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06/02/2008
Some of the rudest service I have ever experienced

When Michael's first opened up, I very much enjoyed going as it was one of the first decent restaurants in the neighborhood. As the restaurant became more popular (mainly because of it's status as one of the few close-by, decent restaurants), the service deteriorated to such a below par level, that myself and everyone in my circle of friends and co-workers will not step foot into the restaurant anymore. This includes... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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05/23/2008
Don't bring a date

My fiancee and I dined at Michael's upon the recommendation of many others who have dined there as part of a group (4 or more). It is not the same experience if you go there on a date. On our night, which was very busy, couples were seated right next to each other at tables that should be combined to sit a group of 4. From what we could tell, there's about a 50 percent chance that, if you go here as a party of 2, ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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03/18/2008
Incredibly Rude Management that Cannot Handle Situations

I like the food at Michael's (although the steak is never cooked properly). I used to be a regular at Michael's and would go about every other week. I had two incidents there though that have caused me to ban the place for life. In the first, we were eating outside one evening when it started to pour. Our food was ruined, and the rain came down so violently that it splattered sauce from the food all over our clot... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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03/08/2008
Horrible Service !!!!!!

Service is rude and awful. the wait is ridiculous. Food is very good and half did not show up, but hard to enjoy because staff was very rude. Do not waste your time or money at this joint !!!!!!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Michael's Genuine Food & Drink

130 NE 40th StMiamiFL 33137

(305) 573-5550

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Michael's Genuine Food & Drink

130 NE 40th StMiamiFL 33137

(305) 573-5550

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