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McDonald's

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Business Details

34

years

in Business

Hours:

Regular Hours

General Info:
Founded in 1948, McDonald's is one of the leading global foodservice retailers in the world. Located in Miami, Fla., it operates in more than 32,000 locations and serves approximately 60 million customers in more than 100 countries each day. The store s menu offers customers a wide range of items, such as hamburgers/cheeseburgers, Big Mac, Quarter Pounder with Cheese, Filet-O-Fish, several chicken sandwiches, Chicken McNuggets, Chicken Selects, French fries and many more. McDonald s Breakfast offerings include Egg McMuffin, Sausage McMuffin with Egg, McGriddles, biscuit/bagel sandwiches, hotcakes and muffins.
Extra Phones:

Phone: (305) 261-3441

Phone: (305) 827-1479

Phone: (305) 857-0870

Fax: (305) 827-1479

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Payment method:
amex, discover, master card, visa, all major credit cards
Neighborhoods:
Little Havana, Western Miami, East Little Havana
AKA:

McDonald's US

Mcdonald's Restaurant

Categories:
Restaurants, Take Out Restaurants, Fast Food Restaurants, Hamburgers & Hot Dogs
Other Information:

Wi-Fi: Free

Attire: Casual

Drive Through: Yes

Good For Family: Yes

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Burgers, Family Style, American, Hot Dogs, Fast Food, Cajun & Creole, Omelets

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Below Average

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Reviews

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03/26/2010

Overall
What Happened to Customer Service?

There is a one of the store managers at this store that is completely rude to customers. She is from Central America. She needs to spend her money of "Etiquette" classes. There was an issue with my husband who used his bank card to buy the amount of $5.24 of a value meal and the credit card machine froze and was not working. The girl at the counter asked my husband if he had cash and my husband advised that he did not. The girl took the bag out of my husbands hand and told him that he could not take the food until he pays even though they passed the card and the machine had broke at that very moment. My husband told them that he would go to the corner to get change from the bank and come back but he called me so I can check the bank and the I verified the charge went through. he went back to advise the Manager and she told him to stick the sandwich up his *ss and threw the $5.24 bag to my husband. This IS TOTALLY UNACCEPTABLE>>>>>>>>>>>>>>>>>>>The manager should have given the food to my husband since the machine broke, it was NOT my husbands fault.

What happened to customer service and the customer always being right?



Very upset customer......LUCY

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McDonald's

1400 SW 8th StMiamiFL 33135

(305) 285-0974

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McDonald's

1400 SW 8th StMiamiFL 33135

(305) 285-0974

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