I recommend you not to make the same mistake that I made with this people. I applied for an one year plan because they offer the opportunity to receive the massage in any of the massage envy locations. Then I tried to receive my massages at Brickell which have the worst front desk service ever! After 2 bad experiences with them and no massage in 3 month of payments, I tried to cancel the application with the Coral Gables manager and the only answer that I got from her was "I'm sorry, I can not cancel your account". In other words, "hahaha... you are going to continue your payments and we are going to do whatever we want"! Please, NEVER fill up for a year plan with this people!!! I gave the opportunity to the manager to cancel the account but she didn't do it. Thanks God I talked to my bank and they are no gonna charge me for this horrible service any more.