Let me start out by saying how great the office staff was :)
I went in to see Dr. Gutt for a gum infection. He explained that I needed a root canal and referred me to a dentist, who then eferred me to an endodontist. He could have sent me straight to the endodontist but instead, sent me to his friend, who sent me to an endodontist. This cost me 3 Dr. visits.
While I was at his office for my infection, he recommended a cosmetic procedure to make my teeth look larger. I did n...view moreot come in for cosmetic reasons, I came in because of an infection. I was in shock that he was offering this service without any interest whatsoever.
This experience could have been much better if he would have referred me directly to the endodontist for the root canal and let me out of the office without suggesting cosmetic work.
Hope this helps :)view less
To Hempton123: You are a valued patient, and I am concerned that you are dissatisfied with the advice I gave you back in January. I wish you had chosen to express your feedback to me directly rather than in this obscure forum, because only then would I have been able to address your complaints. I have been in private practice for over twenty years in Miami Beach and Aventura. I attribute my staying power to widespread patient satisfaction, which itself has resulted from my personalized attention to each patient’s needs and from my uncompromising standards of care. My approach is to advise solutions that are thoroughly informed, comprehensive, and lasting. I work with a network of professionals each of whom contributes specialized expertise in providing the best treatment possible. You came to me with an gum infection but your condition was more complicated than that, which is why I advised you about the regimen and the specialists that would be needed to restore your gums and teeth to optimal health. When performing an evaluation I do not think about the fees I will earn in doing so. I regret that you were less impressed with the ultimate validity of the advice I rendered than you were with the routine charges for a consultation and evaluation. Should you wish, I cordially invite you to contact me at my office to continue this dialogue.