servers are slow and rude. Food has no flavor and is overly greasy. It's not fresh, all of it started frozen. Mushrooms are rubbery, tomatoes aren't ripe or are old, rolls are below standard for price. Chefs don't know the difference between medium and rare. Fries and onion rings are jokes. The 1/2 fries & 1/2 rings is really 3/4 fries & 1/4 rings. And is a rip off. I used to like Johnny Rockets but this place ruined it for me. I'm going to stick to Five Guys. what you pay $27 here, you get for $15 there and its fresh!