10/26/2010Provided by Citysearch -
In the world of sales, customer service is key, and these guys totally missed the boat. I went to visit last Friday and really liked a dining room set that was on sale for $1260. I would have purchased it then but I had to measure my dinning room first to make sure it would fit since all sales are final.
I spoke to Ines the sales person and said I would measure my dinning space and return Monday. When I visited Monday, they had upped the price saying the original sales tag on the set was incorrect. Ines spoke with whom I think is the manager and the lady said she was sorry and could only do $1,800.
That is not the sale price I was originally offered a day ago. Therefore, I left the set and they didn't bother negotiating, they were happy to see a paying customer who was deceived walk out. I will never shop here or refer anyone. Service for me is everything and this place left a bad taste in my mouth.