The advisors help you get the best account fitted for you. Everyone and everything is very professional. They treat you as a real person. They offer great services. When you get your account, they have this free service where if your account goes below a certain amount (of your choice) let's say $50, you will receive a phone call or text. Same goes if you withdraw 10 over, they will text or call you, you then have the opportunity to come in within a certain amount of hours, and pay the amount you went over so you do not receive overcharges. I LOVE THIS BANK. Highly recommended!!