My car was at this shop for 50 days, Jan 14 though March 4. They blame the insurance company for the delay and did show me proof that Progressive facilitated the delays as well. The front desk staff were all very sweet and as attentive as they could be, no complaints t...morehere. The manager, Eric, was pleasant, but like most body shops, they tell you it will be ready one day and it's another month before it is actually ready. When I was dealing with Mario at the beginning he would call me to give me some sort of updates but that stopped quickly, after 2nd week there. I asked the receptionist several times to have the owner call me to discuss my situation but I never received a call back from the owner. I was unhappy with the whole process and the time it took to get my car fixed, something that should have taken 2 weeks max took nearly 2 months. I will be reaching out to my insurance to figure out what happened on their end. I really wanted to like this business because the people working there seemed very sweet, but based on the experience I had, whether because of them or Progressive, I still would not recommend them.view less
Serving the Miami Area.
From Business: As one of the largest BMW parts recyclers in the US, we specialize in rebuilt, new, and used BMW parts for all BMW car models. Our recycled BMW parts inventory incl…
Serving the Miami Area.
From Business: Thank you for choosing Bavarian Engine Exchange to help with your used and rebuilt European Engine & Transmission needs. We are committed to providing you with cons…
I just want to say that Im not one to complain about anything, I think its a waste of time. Im going to make this to the point. 1. I knowledgeable about their products. 2.They do very sloppy work. Their bad installion costed me a siren. They also poorly installed sensors th...moreat caised them to not function properly and had them improplerly taped causing them to hang in my driving sight. And they had left my battery terminal loose which caused me to get stranded. 3. They are just unreliable. I had to wait more than 3 months to receive one little part. and the worse part was, instead of calling the customer to keep them up to date on whats going on they had me calling and sitting around, until I called them and told them I was fed up. 4.The manager their doesnt know how to properly greet a customer. How are you going to address me "whats wrong with your car now?" To my conclusion. I would avoid this place. They do not know what their doing. They had to send me to their southern store to fix a simple alarm adjustment they (kendall store) couldnt do. So avoid the hassle and go to real professionals.view less
My name is Andres Ordonez,i live in Fort Myers Florida at first i was very reluctant in driving two hours to Miami to purchase my new vehicle, after all the horror stories that i heard from a used car dealership in Miami,Westland Motors rcp,has provided me with exceptional...more service, going above in beyond their duties,when i purchased my car from them i didn't think they were really going to honor their word,but was i wrong,Carlos Pita, the owner of the dealership,dealt with me in person,and made 100% sure that i was happy with the product i purchased from him,which needless to say i'm very much,it's a 2005 BMW 330I,i'm really happy with the purchase of this automobile,and even happier to be able to find people that you can actually trust,which i thought was none existent in the used car dealership bussiness,so if you need to purchase a used good quality car from any dealership in florida look no further and do yourself a favor,waste no time going anywhere else than westland motors,in miami florida,you'll be glad you did. thanks again Carlos for all your help,you have a loyal new customer in me.view less