I rented a Lamborghini Murciélago LP640 from Prestige this past May for 5 days and was very happy will the overall experience. I should have written a review earlier, but I wanted to make sure I shared my positive experience with Presitge before the "on" season arrived. From the initial inquiries, to the cost, to the delivery, there were ZERO surprises. In fact, my "Murci" was delivered to me on Marco Island TO THE MINUTE we had arranged! How is that for service? The car did have some minor visual blemishes, but mechanically, I was able to put over a thousand miles on an 2009 Murci in the South Florida heat WITHOUT ISSUE. That in of itself is a testament to the folks over at Prestige. Exotic car rental in South Florida is rampant with brokers and downright con-artists. Let it be known that the folks at Prestige are as real and trustworthy as it gets in a sea of potential exotic car rental perils. Rent with confidence, folks. Regards, Jon
I am a frequent renter and an emerald club member. That almost changed recently. I rented a crossover vehicle from the Miami airport location and it stalled on me several times. 5 out of the 7 times I attempted to start it the car would not start. I was told the vehicle had some electrical issue. I was extremely frustrated that I had to drive all the way back to return the vehicle. Once returned tho, I will say that I was treated with the utmost care. A gentleman by the name of Jonathan took special interest in making sure I remained a loyal customer. Customer service has declined significantly in recent years so it was a welcomed change to have him take such in interest in my overall happiness. He took his time with me to make sure I was in a safe, decent car. He also adjusted the price not significantly but enough to help my situation. With the compition so high out there, more company's need more Johnatans.
My experience with this particular store was excellent. I have always rented from Enterprise but first time at this particular location. One day after work I stopped by Publix and bought some groceries but when I went to start the car it would not start. I was overwhelm. I did not know what to do since I am not a mechanic and I needed a car to drive to work early in the morning the next day. To make matters worse it was about a little over 30 minutes before closing time. I called two different Enterprise near the area and I was told they could not pick me up they could only assist me if I make it there before 6pm. Ridiculous. Finally, as I was going to give up my I call the Aventura location and they were more than happy to assist me not only did they pick me up in less than 20 minutes but also gave me a better deal than I had bargain for. Thank you Enterprise . I could not be more pleased with my experience.