Well I had high expectations from this place. I was recommended by 2 people to go and try Arlequin's food. So I did one Saturday during my lunch break. I opened the door to a place with exquiste design and trendy choice of colors. Unfortunately, the owners didn't put in the same amount of time coordinating colors, as they did choosing the employees. The young man that took my order was very unprofessional and I would say he was a "getto" guy , he had a lazy walk, a tough attitude, and you can tell he did not want to be there. He was kind of short and stout looking with facial hair. I ordered a pannini and it took soooooo long because this rude man checked his Blackberry phone about 7 times before handing me the pannini that I ordered. I was so upset at the way I had been treated that I walked out determined never to go back ever again. When I tasted the pannini, however, I loved it. It was perfect. If it weren't for that hoodlum employee I would have enjoyed my experience much more and would rate it 5 stars, but because of him im giving it 3 stars.
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My experience at Arlequin Gelato Cafe was an unforgettable one. I walked in and immeadatly noticed how friendly the employees were. I ordered a ham and cheese pannini (italian sandwich) it was toasted to perfection and the employees were able to follow my specific instructions on how I wanted my sandwich. I was on my lunch break and in a hurry so on my first visit i didnt get to try their gelato. I went back that Saturday with my husband and my kids for lunch and dessert. "wow! this is better than coldstone!" was my son's reaction. "When I get my own car I'm coming everyday" was my daughters reaction. Now every time they do something worth rewarding, I'm going to take them there. Arlequin's low prices make it easy to keep my kids rewarded.
The Cafe is full of a warm and friendly staff. They treat you like family and the ice cream is absolutely the best gelato I’ve had in Florida. (Pistachio and Nutella are the best flavors). The karaoke and foosball table are also nice touches to the modern and fun atmosphere the cafe' creates. It is definitely a hidden jewel of Miami.