My experience with Giant Motors was an extraordinary one. My vehicle was vandalized outside of the shop one night (I just coincidentally happened to park at a meter outside the bldg on Bay Road) with black paint being poured over the hood of my silver car. After filing a police report etc., I was able to get in contact with the owner, Richard, who graciously went back into his surveillance camera rolls to make sure the evidence would be available for myself and the MBPD. Not only were they fully cooperative with the investigation, they were extremely supportive and helpful with the auto damages. Because they were so helpful, I chose to give them the business despite it being quite a schlep for me (I live in Coral Gables) and I am glad that I did!! Originally, the estimate had been over 1k with the $500 deductible through insurance and the job itself was to take 4-5 days. I was very surprised when I got a call from Richard the next morning letting me know that they had been able to remove the paint using a thinner and that I only owed a fraction of the $500 deductible I was intending to pay. AMAZING. Any other auto shop would have taken the insurance money and used the thinner to remove the paint. Not only that, but they smoothed out a few bumps and ridges I had along my bumper...just because. I had my car back within 12 hours, waxed, buffered, cleaned inside and out, looking brand new. Again, my experience with Giant Motors was nothing short of extraordinary; the owner and his entire staff are truly remarkable people with an extraordinary show of honesty and integrity not very common in the industry. I HIGHLY RECOMMEND THEM and will definitely be using them again for any auto issue I ever experience. I'm a customer for life, its no wonder they have been in business for 60 years.
7280 Ste 160 NW 7th StMiami, FL 33015
From Business: With over 15yrs experience dealing with high-end customers and local business. We are a state-of-the-art large format digital printing and full-service, custom sign…
As you can see, up until now I have not been a regular review junkie but this is the third time I have used Magic Touch so I feel confident in saying without doubt that they are hands down the best and most honest Auto Body Shop around which is saying a lot for their type of work. I always get hives when needing to do any auto body work and feel I don't have enough time but that I need to shop, haggle and check at least two or three places to make sure I am getting a fair price. This is one of the few places I can now confidently say that I just don't. I have had my share of nightmares at auto body shops that not only jacked up the price but also took forever to fix my car. I have a Mercedes which I sometimes curse for the damge repair cost but I don't feel like Magic Touch Jacks up my cost for that reason. They have always honored their original estimate and above that cleaned my car and done more then expected which I would think is possibly just good luck 2 out of 3 times but 3 out of 3?... and after a lot more interaction and several other friends reviews confirming the same I am now convinced that this is the way they operate and I have personally confirmed that they genuinely seem to pay attention and care about honest work and long-term clientele. I cannot say enough good things about Magic Touch and if you see similar postings online it's because I am making it a point to post on as many review forums as I can. I only hope someone feeling overwhelmed with all the Auto Body Shops in Miami will have the opportunity of enjoying the great service this shop provides.
You Won't Be Sorry!: I was very pleased when I took my Pontiac GP- GT to Magic Touch for repairs after my daughter was involved in an accident that caused damage to the wheel, back bumper, fender, doors and tail-light.my insurance company UAIC give me a list of shops that I can take my car to, I called Magic Touch to let them know that I will live my car at the week before the holyday. Unlike several of the other body shops in our area that I checked out. Mr. Bally (owner) welcomed me into his work area, where I was able to see firsthand the kind of work he does. His shop is clean and organized. He is extremely friendly, yet very business like, and took the time to explain to me all that was needed to repair my car. He explained the cost of the repairs, and that was the price when all was said and done... no hidden fees or charges. As a woman, I've often been made to feel as if I am open to being "taken advantage of" when it comes to auto repairs and services, but not at this shop. Mr. Bally is, in my book, a very honest man whose goal is to meet his customerâs expectations. My car was restored wonderfully! You can't tell there had ever been any damage. My expectations were not only met, but exceeded! And gals, I must also add, for the type of business this is... you would not believe how clean the office is! Thank you Mr. Bally for helping me to feel secure in having my car repaired. I wish you many, many years of success. If ever the need arises again to have my car repaired, you'll most certainly be the one I call!