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Whitelaw Hotel

OPEN NOW

TodayOpen 24 Hours

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Hotel Rooms

Room 1

Business Details

Hours:

Regular Hours

Mon - SunOpen 24 Hours

Extra Phones:

Phone: (305) 535-0889

Phone: (305) 389-7000

Phone: (305) 531-2222

TollFree: (866) 427-8382

TollFree: (866) 215-6641

Payment method:
master card, visa, amex, diners club
AKA:

Whitelaw Hotel South Beach

Whitelaw Hotel Miami Beach Hotels

Hotel At South Beach

The Whitelaw Hotel

Categories:
Hotels, Lodging, Corporate Lodging, Hotel & Motel Consultants, Motels

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05/23/2011
Reservation agent was helpful ...

Reservation agent was helpful & friendly. Front Desk staff was welcoming. Alot of complaints about room keys not working..ours did not work & had to get replacements, at the same time I was requesting new keys, three other families were having the same issue! Renovated rooms were very nice and clean..housekeeping did not leave any bath towels on the 2nd day...has to call for them once we returned to the room.... view more

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01/30/2011
STAY AWAY FROM THIS DUMP

If you value your rest avoid this place at all cost. Music in lobby played all night long! No sleep. Pot smoke in room. Seedy people and trashy hotel. UGH!! Made my life a living hell. DO NOT STAY HERE!!!!!

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10/23/2009
Awesomenesssss

This is the coolest place I have ever been to! If you're looking for a generic every day hotel then do not stay here. However if you enjoy funky decor and hip people you must check it out. I picked the hotel mainly because of the location and given what I paid I was not expecting having as great an experience as I had. Rooms were super cute and always tidy and the staff here really goes above and beyond. I felt like ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/23/2009
R O A C H E S

Upon checking in I thought the hotel was fun and different with the unique decor. However we go to the room and the sink in the bathroom was broke with a trash can under it to catch the water. Then we woke up the next morning with a giant Palmetto r o a c h (the website would not permit me to write it out so i had to space it) on our curtains. If you have never seen one.....look it up, they are huge! It was about 5 ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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07/22/2007
Never Stay Here

NEVER stay here. We booked our reservations for two rooms FOUR months in advance. When the first girl in our party arrived she was told they had our rooms but she could not check in until the person whose name the reservation was under had arrived. Within three hours we all were there, and they then told us they had lost our reservations. After refusing to leave without an explanation, we were told a million lies ? t... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/13/2004
Hip & Charming

I was a guest at the Whitelaw Hotel from 12/30/03 to 1/4/04 and I just wanted to write to express to you how much I enjoyed my stay there. I found the hotel to be very clean, well-managed, and it managed somehow to be both hip and charming. All the staff was great, but I must single out Jeff, Patricia, and Michelle for particular praise. Jeff and Patricia always went above and beyond in trying to accomodate... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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12/29/2003
hip and friendly

This is one of the coolest hotels . My girlfriends and I recently spent a week in SOBE. When I started researching places to stay that agreed with our budget all that I could find was the typical re-done, generic, and boring hotel. The Whitelaw had so much charm, and attention to detail in its design. It shows that a big effort was made in making it hip and unique. The staff was young and friendly and the manager eve... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/29/2003
A stylish hotel at a great value

Stayed here with 2 friends for 3 nights. Good location near tons of shops & restaurants, 1 block from beach. Staff friendly and extremely helpful. Rooms clean & attractive but needed towel bars, a wastebasket, & more space to store clothes! Bathrooms nice but water pressure on the trickle-y side. Cocktail hr and breakfast a great bonus. Airport shuttle 1/2 hr late. Overall not as upscale as their website might sugges... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/21/2003
Funky, cool & relaxed

Stayed here over Art Deco Weekend. Good location to shopping, dining and Ocean Drive festivities. Off the main drag. Staff super-friendly and helpful, although a request on last day to fix clogged toilet went unanswered. Happy ""hour"" was nice (but their website says it's from 8-10, info in room says 7-9 - in actuality - it's only 7-8 pm). Also, conflicting information given on the free shuttle to/from the airport. ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

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12/29/2002
Unique Design

I had an excellent stay at the Whitelaw Hotel. Very unique design and great atmosphere. Exellent service! I very much enjoyed the happy hour. Thanks for a wonderful stay- I would definitely come back and recommend to others!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Whitelaw Hotel

808 Collins AveMiami BeachFL 33139

(305) 398-7000

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Whitelaw Hotel

808 Collins AveMiami BeachFL 33139

(305) 398-7000

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