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6800 Collins Ave, Miami Beach, FL 33141
Near North Shores
Stay away. A nightmare. Six wrong incompetent surgeries on my healthy dog. Finally Oscar Castro says my dog has enlarged prostate and prostate cancer. I got 2nd opinion from Gainesville vet school: no cancer, no enlarged prostate, instead bladder obstruction. They did surgery and had to correct the mess of castro's surgeries. Am scared for his other patients: Oscar Castro said by strange coincidence, three cases just like my dog. Castro also owns coral way animal hospital. He should be barred for life from doing any surgery.
I thought the staff was professional. They came to the place I was renting for the summer to take care of my pet, Maxine, who is 14 and was sick. They took blood for CBC check up ordered different prescriptions then my home town vet. Given her age and blood disorder Oscar suggested Stem Cell Therpy. The fogginess in her eyes clear up, hearing improved and blood disorder was gone all her CBC came back normal. I hope she will continue to improve especially her arthritis.
Do you want a sketchy practitioner more interested in aggressively and dishonestly lining his pockets than even displaying the most cursory interest in the health of your pet? Then you've found the right place.
Having just moved to Miami, I was looking forward to finding a vet in my neighborhood for my two cats, especially after one, for the first time in 14 years, became afflicted with fleas. When I showed up at the clinic, the doctor looked at the cat for perhaps 20 seconds and immediately declared that a battery of expensive tests and medicine were the order of the day. He hadn't even taken so much as a blood test. When I asked whether or not a treatment such as Revolution anti-flea or such would be in order, he acted offended and stormed off without another word.
I then went to the front desk where the attendant insisted that my cat had already been given a flea treatment spray with Frontline (he had not) and insisted on trying to charge me for a service not provided. When the truth of the matter became clear, she hurriedly rushed us to the (rather unsanitary and poorly-maintained) examination room where she yanked my cat out of its cage and urgently applied the liquid to his coat in a rather haphazard fashion. Upon returning home, their were still live fleas on him (!). I called to explain this and was told that it must be the cat's "environment" even though he had just been taking out of his cage. Subsequently I called and left a message regarding my cat's health that was not returned. Fortunately, I found a more reputable vet in Coral Gables who examined my cat thoroughly and agreed with me on a course of action and, in doing so, revealed virtually everything that "Doctor" Oscar at Pet House Animal Clinic had said to be false.
In short, these people are just in it for the money and to gouge gullible North Beach residents for as much as they can (I have heard similar stories). Avoid.
My experience with Oscar and his team has been one of the best in my life as dog lover. My family has a huge sense of gratitude with such professionals. One of our babies was really sick the last year (2011), with a mast cell tumor in the perianal zone (the worst of the worst).
Previously he was operated in Venezuela because a hernia in that place (perianal zone), but unfortunately in that time his vet had left one of the gland and the surgery was not successful (he was operated twice). The Venezuelan team is very good and all about this case have been associated complications. As consequence, a malign tumor was growing, which endangered his life.
After an emergency surgery (it was taken out a big ball of tumoral tissue), Oscar was too conservative about the results, since the multiple complications linked to this kind of disease. He has recommended different medications and therapy for healing all the wounds and stopping possible scenarios with the malign cells. Also, he detected other affected tissues and proceeded to take them out. More than 6 months after those critical moments, our dog is healthy and we are keeping a following up of the disease and we can affirm, no doubt, that intervention has been a science miracle and the best example of dedication and professionalism to solve a very difficult case.
I'm new in town. My dog got very sick and someone mentioned this place. Small and clean, they helped me with my baby. She ate something that make her very ill. I had to leave her for 2 days, but i knew that she was in good hands. Fair prices for the services (it's not my first dog) nice equipments and warm attention.
Provided by Citysearch
I have been in different veterinary clinics around this area. Honestly, the fees or charges seen in here are the best deal compared with others and not to mention the professionalism of each and one of the staff members of the Pet House Clinic. \r \r The environment within the clinic could not be better; respect and good treatment, to both, pets and owners are ALWAYS present. The patient care or treatment has always been humane to each and one of the animals every single time that i visited the facilities. Therefore is not difficult to see many animals staying just for boarding, regular baths or grooming. \r \r In terms of technology, not only are the ultimate machines used for the blood work, but also laser equipment is available to minimize bleeding and other complications during surgical procedures. \r \r Dr. Paez also likes to apply natural and traditional medicine as an alternative for various issues that is based on each individual case. Not to forget the X-Ray services provided in house that makes the clinic highly equipped in terms of technology that usually only found at a hospital level. \r \r The friendly but professional staff has always willing to help or assist customers one way or the other, some of them speaks French, others Italian and all of them Spanish and English!! . I guess there is much more to say, but to stop by for a visit and experience the service for your self. THANKS ALL for such a GREAT JOB, my dogs says thanks for all the services provided, and the excellent services that you guys provide to the local community in the Miami Beach area. \r \r SEE YA!!\r
It was late at night when suddenly my dog become very ill. I found their name in the Internet. I called several vets and nobody wamt tp pick up the phone. When I finally got in contact with Oscar Paez (The vet) he told me that they will be there in 20 minutes. He arrived in time and within half hour we have a diagnosis. It was Acute Congested Heart Disease. This disease can be fatal. In 24 hours my dog was back to normal, even if need to take medication for live.
It's very familiar, they know your name, you are not a number. Well equiped for being small, they were very helpful with my case. I was told that Lucy (mi dog) needed a surgery $$$ to fix her patella, after calling many places i found this one. They gave many options but finally for a better price they helped my baby (vaccines, spay and the patella). It's been over a year, she's great and i don't take my dogs anywhere but this small clinic. I'm glad that i found them!
I just have to say that the pet house is the best place to take your pet. The staff is very Friendly, and the Doctor is so
nice and understanding. He listens to you , The Doctor treats your pet like it was his pet, you will not find that anywhere here on Miami Beach.
I just want to thank Doctor OSCAR PAEZ-CASTRO
and the staff for everything that they have done.
YOU GUYS ARE THE BEST
The Pet House Animal Clinic will not only treat your pet with negligence, THEY WILL MAKE UP UNNECESARY “TREATMENT PROGRAMS” THAT WILL COST YOU A LOT OF MONEY. We paid a lot of money to the clinic to carefully take care of our beautiful healthy pet after a post-surgery on the paws and ensure the pet was not in pain. When we called, they reassured us the pet was healing, getting better and walking. But during the treatment period, they requested another long period of time and a large amount of money. When we suggested we might take the cat, they then changed their communication and said the cat needed an amputation and implied it shouldn’t leave. Getting suspicious that something was going on, we pulled our suffering pet from the clinic and took the pet to multiple vet specialists who were shocked at the pet’s condition, noting that malpractice had probably occurred. They discovered that the pet was totally dehydrated and needed IV and had a fever. The bandages had been unchanged for days, increasing the risk of infection, and were too tightly wrapped around the pet’s paws, restricting the circulation and destroying the paws. In addition, the pet had not been receiving painkillers as promised and suffered beyond description. We believe the Pet House Animal Clinic DELIBERATELY PROVOKED BAD CONDITIONS ON OUR PET IN ORDER TO OBTAIN ADDITIONAL MONEY WITH MORE TREATMENT AND AMPUTATION . Due to the grossly negligent care and suffering placed on our pet, we had to put her to sleep. The Pet House Animal Clinic has caused our family pain, grief and irreplaceable loss.
We will never forget her pain. We love you baby and miss you so much… We are very sorry we put you in the hands of these people!!
Being a business owner myself, I know how important it is to have great reviews for prospective clients. I understand a business cannot make all its customers happy, but I really can assure you that this place is by far the best in Miami Beach. Before I foud them, I went from hospital to hospital trying to find a place where me and my pets could feel comfortable in. Now I am a regular client of this clinic and I plan to keep taking my pets there. They receive second to none treatment, not only medical but also affectionate and humane. After your first visit, you will be able to tell that these people really love animals and that your pet couldn't be in better hands. I highly recommend them.
My dog was struck by a car on a Saturday night (last night) and I rushed it to THIS VET (who does not speak English. I speak Spanish; I'm Hispanic...but COME ON!). He was rude, inconsiderate and it took him HALF AN HOUR TO GET TO HIS PLACE OF BUSINESS. I had rushed out so fast that I didn't have shoes on (much less my wallet or checkbook)..and when he took a look at the dog and simply said, "He's dead. Pay me." I had nothing on me. I sent a friend back to get the checkbook. THIS VET calls the cops for "failure to pay" in the 10 minutes it takes for my friend to get back (approximately 15 blocks). Ridiculous.
I was quoted a price over to the phone to board my 3 dogs. Several weeks later when I arrived at their clinic I was told I had to leave a $200.00 deposit. Good thing I carry credit cards because no one advised me I needed to leave a deposit. After I picked the dogs up I was told I was being charged an extra $60 dollars plus the price to board my dogs because they bathed my dogs. I was never advised there was a fee for this service, and thought this service came with the boarding fee. The manager would not give me the $60 back. I admit I was upset but did not deserve to be called an a**hole behind my back which I overheard by an employee. I was told my dogs had just been taken to use the bathroom when I arrived. (HUGE lie) After my short drive home I took the dogs to use the bathroom and they had to go like no tomorrow! I know my dogs and it had been hours since they had used the bathroom. Thank god I paid with my credit card, Visa refuned me the money back right away.
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