05/25/2004Provided by Citysearch -
I have stayed at the Ritz Plaza on a few occasions, but this latest visit will be my last. The service was deplorable. The valet service was horrible. You will wait at least 20 minutes for your car. They usually have one person that must run 4 blocks away to retrieve your vehicle. They used to park the cars on the street next to the hotel, but the city recently placed meters there so now the cars are parked four blocks away. The front desk employees were apparently annoyed to be working there and the house cleaning was sub par. There is on going construction between the pool area and the beach so watch out on your way to the ocean. The one redeeming factor was the nice Argentinian gentleman at the pool bar. He was very nice and helpful and tried to get our food as quickly as possible.