Todd Phillip - Stylist Extraordinaire!
Todd Phillip is one of the most talented stylists in South Florida. I've paid lots and lots of money at several different ""high-end"" salons (e.g. Oribe) and have been severly disappointed with the quality of the hair stylist's work. However, Todd has consistenly cut my hair to perfection. He's amazing...
My only criticism HAS NOTHING TO DO WITH TODD, but with the CUSTOMER SERVICE of the salon. I recently bought hair product and was overcharged. When I realized that the item I had purchased was 30ml and the box had a sales sticker that said ""50ml $29"" I called the salon. Nikki got the call and told me ""Well, that's wrong. You bought a 50ml bottle before for $35 and $29 is the price for the 30 ml bottle."" Now, I've gone to that salon for a few years and would've expected something more like ""Wow, sorry about that. The box was mispriced or mislabeled, but how can be rectify the situation?"" When instead I got ""Just bring it back."" Ok, I am going to do just that.
By the way, the product was AlfaParf Semi Di Lino Diamante Cristalli Liquidi Illuminating Serum, the 50 ml bottle. Paula's has marked up the price of the 30ml bottle to $29 but you can get a 50ml bottle from Amazon for $20 + S&H.
Other than the poor quality customer service, Todd is the shining star at that place. Wouldn't know what to do without him!!!!