1685 Collins Ave, Miami Beach, FL 33139
Phone: (305) 532-0099
Primary Phone: (305) 695-0316
Phone: (305) 673-2900
Phone: (305) 924-4071
Phone: (305) 674-6100
Toll Free: (800) 697-1791
Delano South Beach Hotel
Delano Beach Club
Agua Spa At The Delano Hotel
Delano South Beach
Beach Hotel Assoc Dba The Delano
Agua Spa at Delano
Swimming Pool: Outdoor, Poolside Bar
Check-In Time: 3 PM
Check-Out Time: noon
Property Amenities: Rooftop terrace, Breakfast available (surcharge), Elevator/lift, Safe-deposit box at front desk, Steam room, Beach towels, Pool sun loungers, 24-hour front desk, Spa services on site, Beach sun loungers, Airport transportation (surcharge), Tours/ticket assistance, Spa treatment room(s), Multilingual staff, Beach cabanas (surcharge), Express check-out, Full-service spa, Porter/bellhop, Pool cabanas (surcharge), Health club, Limo or Town Car service available, Concierge services, Gift shops or newsstand, Nightclub, Dry cleaning/laundry service, Luggage storage, Beach umbrellas
Room Amenities: Daily housekeeping, iPod docking station, Private bathroom, Hair dryer, Pay movies, Premium bedding, Air conditioning, Designer toiletries, Rainfall showerhead, HDTV, Bathrobes, In-room massage available, Flat-panel TV, Turndown service, In-room childcare (surcharge), Iron/ironing board, Desk, Connecting/adjoining rooms available, Minibar, Down comforter, Premium TV channels, In-room safe
I have lived in Miami Beach for 35 years. When friends are in town I always like to take them there.
This year we made reservations for Christmas Eve. 2 of my friends were in town from Italy. I should have listened to my first instinct, which said; leave now this was a bad idea. First they sat us near the door and the register. The place was crowed with way too many people pushed together on the patio. The menu was a joke, the prices ridiculous and the food was a nightmare. I grew up 25 years in an Italian Restaurant. I ordered Linguini & clams $29.00 it was horrible the whole night was a bust. 3 of us and the bill was $439.00 that also included 4 shoots of vodka and 2 Margarita's.. I wish I had spent that $$$$ in the grocery store and hired a chef
Save your money it truly was not worth the time nor the effort. Just another old hotel trying hard to remain hip.. So over priced....
06/27/2012Provided by Citysearch -
I've lived in Miami my whole life and I've never been denied to get into a place for a pool party at 3pm while on a guest list and been demanded the only way to get in was to buy a bottle...(keep in mind I'm a girl and I was with one other girl, no guys - plus we're not over 200lbs!!) In addition, we just walked up to the door and we stated who's list we were on and they told us the only way to get in was to buy a bottle, so we walked away. The people that work there were rude and fake and show special treatment to their friends, who walked in passed up as we were at the door. Very small place and NEVER a good crowd! The day and night time parties there SUCK!!! I've also been to a few of the parties that they have at night and it's the tiniest place, bad music, bad crowd. Just overall not a good place to go.
03/28/2012Provided by Citysearch -
This was my 3rd time ad Delano, this time I Went as a couple, and it was incredible. Love the atmosphere, the food, the staff are AMAZING... It's a great hotel but if any of you are looking to save some $$ then book it at SweetHotelDeals.us They usually have some pretty good deals on there!
02/18/2012Provided by Citysearch -
My husband and I recently were at the Delano for a business meeting. We came in separate cars on a Saturday night. My husband was told that we did not have to pay for the valet service because of our meeting that we had scheduled with our clients. The service at the bars lacked attention to response of any kind of service. They were either short staffed or did not care to serve drinks. Our clients were disappointed in the long waits for service. We were not impressed by the atmosphere. My husband and I turned in our valet tickets at the same time. We both had to pay $24.00 because the valet man wouldn't recognize that we had a business meeting there and was told that we wouldn't have to pay. He got his car in 20 minutes and left. They could not find my car after waiting 30 minutes. I went to the manager who came out and investigated. After another 10 minutes they finally brought me my car which had the wrong claim ticket number. They gave me a ticket number 019537 but my car had the ticket number 19579 so they totally screwed up that service which by the way cost $24.00. The manager did not even care that they had messed up on my ticket.
My advice: DON'T GO THERE!!!
08/29/2011Provided by Citysearch -
inwas so excited to have received 3 treatments at the Agua and was looking forward to a princess day of full pampering. I had two therapists, both good (especially the masseuse Maite was really good), but as i was justvdrifting off, I kept being disturbed by noise from the hallways. Chatter, laughing, loud gossip... And the music being played was not in the usual vein of spa music, we are talking fusion jazz and drums... Not exactly music that you doze off to, it was more like cocktail lounge music.. The staff at the reception were nice but totally not on top of things. The dressing room area is really small and offers no option For privacy. Lastly, there is only one bathroom..
Next time i spend that kind of money, it will not be at Agua, rather at the Biltmore...
07/02/2010Provided by Citysearch -
I am staying at the Ritz Carlton and wanted to check out the Delano's restaurant and bar on my way back from dinner as a possible Friday night hang out and possible next stay. When my wife and I made our way up the steps the valet jumped on me and said ""Excuse me sir are you a guest at the hotel?"" I responded, ""No, but I wanted to check out the bar and restaurant"". He looked at me and said, "" We have a dress code and do not allow shorts after 9:00 PM."" and with no apology and an attitude as if I were low rent. I am an Executive and make great money, my wife is totally hot, and has a huge rock on her hand. My only infraction was wearing long white linen shorts and a designer T shirt when it was still 90 degress. Other groups of people were going into the hotel in shorts and not being accosted. Some of the valet and bell staff were in fact wearing shorts. In my opinion, this was totally unacceptable elitism. I have been eating at all the hot spots this week in South Beach but the Delano won't be one of them. Guess they feel the $350 I would have spent tonight is somehow beneath their standards. OY! This web site says there is no dress code. Whatever happened to honesty in advertising?
01/01/2009Provided by Citysearch -
It's very beautyful there in the hotel at the rose bar. I was in miami for a few weeks and also at the rose bar. But i remember the bartender on small he's 30 I think. I would like to know his name. Maybe somebody knows it? It will be great when i know his name... thx*
06/19/2008Provided by Citysearch -
I have been away from the spa at Delano for some time now, due to being out of town on business. When I arrived in January 2008 after not visiting for close to a year, I walked into this new AMAZING oasis of a spa. They have completely remodeled! Gorgeous, breath taking, a make-over that was much needed. (My previous experience was always excellent; the facilities just needed a little touch up to make everything perfect.) The staff remembered me when I checked in, which gave me such a warm welcoming feeling. I normally do not share my feed back on places I visit, but it would be selfish of me to keep agua a secret. I can go on and on how amazing my massage, facial, manicure and pedicure was, but I strongly recommend for all to experience. They are now a coed spa, which is great because we ladies can go in the evenings now. I will definitely be back to my home away from home!
02/18/2008Provided by Citysearch -
I have been here 4 times and each time it's gotten a bit better. The first time was awful so that isn't saying a lot! I agree with the last review..Prices are reasonable for food and excellent service but the drinks are overpriced. Crowd was very mixed, mostly late 20's to early 30's. The space is quite impressive and its always fun to check out the rest of the hotel on a nice buzz from the booze.