In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

Casablanca

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

31

years

in Business

Hours:
Do you know the hours for this business?
General Info:

Property Location Located in Miami Beach (Mid Beach), Private Apartments at the Casablanca is convenient to Normandy Shores Golf Club and Indian Beach Park. This beach apartment is within close proximity of Concord Shopping Plaza and Mount Sinai Medical Center.

Rooms Make yourself at home in one of the air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (complimentary).

Amenities Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

Dining Enjoy a satisfying meal at a restaurant serving guests of Private Apartments at the Casablanca. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities Featured amenities include luggage storage and laundry facilities. Free valet parking is available onsite.

Sponsored Links
Payment method:
amex, diners club, discover, master card, visa, all major credit cards
Location:
Located in Miami Beach (Mid Beach), Private Apartments at the Casablanca is convenient to Normandy Shores Golf Club and Indian Beach Park. This beach apartment is within close proximity of Concord Shopping Plaza and Mount Sinai Medical Center.
Neighborhood:
North Shore
Categories:
Hotels, Hotels-Apartment, Lodging, Corporate Lodging
Other Information:

Wi-Fi: Free

Price Range : Average

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

MDB90210

Posted: 12/27/2011

Provided by Citysearch - 
Overall
Horrible Hotel, Horrible Customer Service. The

This is the worst hotel experience I have ever had. I usually don't write reviews but I am fed up with the poor service this hotel afforded me and my sister. My sister was kind enough to do her best to arrange hotel arrangements in Miami for Art Basel. She bought 4 nights plus on round trip ticket to Miami for me from LA to Miami and back for 1100. The ticket for the air fair was about 300. Thus she forked over 800 dollars for a 4 nights stay at this lousy hotel. Its a 1* hotel. Don't believe the hype. First, we get to the hotel at 10pm. We ask for a booklet with maps and information of the area. We are told that they don't have any. Next we go to our room. It was freezing. The room was not carpeted. They then move us to another room which was. It was still freezing. They don't have a heating system in the room. Then we try to use the supposed free wifi. It did not work. They promise it will be taken care of. The next 4 days we never had internet access. On the first night I was there, I asked that the manager contact me. They never did throughout the entire 4 days. Finally on the 3rd night, we saw other guests getting heating units from the front desk. We ask for one. They bring it up. It was not working. On night 4, they finally bring in a heater that works. No apologies. The rooms, have a kitchenette. There were small animals crawling around this area and around the fridge. Disgusting to say the least. The hotel hallways were dirty. The doors to to the rooms were dirty. They looked like they were last painted 30 years ago. The security guards sitting in the lobby are playing games on line rather than doing their jobs. The sofas in the lobby were stained and were not very clean. Next, on the date we were to leave the hotel, we had a late flight. We packed and left our belongings with the front desk. At around 5PM and an hour before we were to be picked up, I realized that I had left my pillow and its cover in the hotel room. This is a pillow I have had for 20 years. I tell the staff, the story. This pillow looks nothing like the ones they had in the room. Despite this, they state that the room was cleaned and that they can't find it but will contact me once they find. It is now 18 days since we left and they never have contacted me. Since my departure I have emailed the Manager Luisa Lopez at luisa.lopez@casablanca... on three occasion. She never responded to me. I finally called her myself and she stated that she got my emails but forwarded them to her boss by the name of Annet Rojas and that Ms. Rojas has decided to take care of this personally. I never heard back from Annet Rojas. I then left two messages for Annet Rojas and she still has not responded to me. Since then, the hotel had the audacity to bill my credit card for various charges though I never used any amenities. This is a dirty, 1* star hotel. They have nice views but the way they treat you so unacceptable that I would not recommend them to anyone. Save your money and go somewhere where they have the courtesy of responding to your calls. I have notified them that I will make sure my comments are spread throughout the internet so no one has to experience such a mess. FYI. I am a physician and a professional. I have photos of this place. If you want me to forward the photos to you, feel free to email me at borookh1 (AT) yahoo and I will forward them to you.

Was this helpful?YesFlag Abuse
mbatista06

Posted: 2/20/2008

Provided by Citysearch - 
Overall
balcony with ocean view

i use to stay here with the family about 3 to 4 years ago. we got a corner room with a balcony which by the way was huge with ocean view and pool view. the room was pretty big and the beds were the ones you pull up when not in use. so it left lots of room for during the day. we over crowded the room with about 8 people. we live in miami so we just rent there to wake up by the beach. anyways. we always liked staying there specially in that room since we did spend the whole week there. there is a small food shop in the lobby which we never used and a small restaurant/bar which we always used. we ate there breakfst, lunch, and dinner. and at a good price.

Was this helpful?YesFlag Abuse
ikalennyy

Posted: 1/2/2003

Provided by Citysearch - 
Overall
Worst service ever encountered

My wife and I requested the ocean view room. Upon the arrival, placed in the other room since ocean view room was damaged after the rain. The temp room did not have any towels, hair fan did not work, no shampoo or lotion , some dirt in the bathroom. requested towels multiple times that day, desk people kept saying 'ok , in 10 minutes' for 17 hours! After being given our ocean view room, the bath tub was broken ...Restaurant inside the hotel did not have waiters and cook did not know english ... No complimentary breakfast. If you pay, it included only bagels, for fruit youhave to pay 4 dollars extra, while in the other 6 nearby hotels it was included in a price... Cons and pros, do not stay at this hotel. It has *** stars and had much worse service than nearby Comfort Inn with ** stars...

Was this helpful?YesFlag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Casablanca

6345 Collins AveMiami BeachFL 33141

(305) 868-0010

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Casablanca

6345 Collins AveMiami BeachFL 33141

(305) 868-0010

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback