My experience at Mercedes- Benz was beyond my expectations in quality, service, friendliness, and flexibility. Mercedes-Benz of New Orleans was the dealer most willing to work with my specifications regarding price and vehicle. I previously owned a Mercedes, which was totaled in an accident. Not only did my old Mercedes keep me safe in the accident, but I returned to Mercedes to lease my second car after shopping around at Acura, BMW, Lexus, and Mercedes. The salesperson I dealt with was Paul Schwartz, and I found him to be eager and easy to work with. He followed up, and continued to search for the right vehicle for me in my price range until he found it. I am very pleased with his level of expertise regarding the vehicles he is selling, and I am very pleased with his continued follow up. I anticipate remaining in the Mercedes family for many years to come.
Horrible! We've contacted the dealership about questions since April, and never have gotten a call back so solved our own problems. A lot of things went wrong after buying the car. Not with the car itself but on the buyers end, I feel the service was the worst I've ever gotten. Being in school for business management and working in the service industry I know how things are supposed to be done. I wouldn't recommend this dealership to anyone even if it had the car they wanted. This is just the story in a nut shell but it's way longer.
I must say, 'it is a wonderful feeling coming to fun and exciting place to work everyday.' I have worked at places in the past where all they do is preach about having a positive attitude, but don't practice what they preach. No one needs that in their life or deserves it. I can't wait to come to work in the morning, people here are just different and genuinely care for you and your family. New Orleans Harley Davidson is a fun place to be and the people here make the difference!