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A century in comfort and convenience

Business Description
There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs. Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances. Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Fax: (504) 836-2103

Services/Products
Air conditioning, furnaces, heat pumps, air handlers, heating and cooling, central air, coils, indoor coils, heating units, cooling units, humidifiers, thermostats, air exchangers, comfort systems, install, service, cleaning, repair, air quality, indoor air quality, air cleaning, air purifying, energy consumption, environmental cleaner, energy conservation, energy saver, energy efficiency efficient, gas, electric, temperature control, climate control, oil, heat, air, asthma, allergy, filter, AccuClean, pollen, filtered air, allergens, air filtration, allegiance, humidity, perfect fit, whole house air filtration system, breathe easier, variable speed furnace, high efficiency, heritage, all aluminum, moisture control, thermostat controls, digital thermostat, programmable, financing, credit terms, warranty, tax credit, energy tax credit, customer care certified, NATE certified, dealer, local, sales and service, contractors, air conditioning systems equipment, heating equipment, air conditioning equipment, furnace equipment, furnace sales, furnace cleaning, air conditioners, air conditioning dealers, air conditioning suppliers, air conditioner service, air conditioner repair, air conditioning repair, heaters, installation, high efficiency systems, HVAC, reliable, trouble-free HVAC, top rated. Systems: Packaged systems, communicating systems, geothermal systems, indoor/outdoor, and light commercial. Series: Platinum, Gold and Silver.
Brands
American Standard, AccuClean™, AccuLink™ Communicating System
Payment method
all major credit cards, discover, master card, amex, visa
Associations
Customer Care™ Dealer; N.A.T.E.
Other Email

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Categories
Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Furnaces-Heating, Furnace Repair & Cleaning, Heating Contractors & Specialties, Lighting Consultants & Designers, Electric Generators, Generators, Building Construction Consultants, Construction Consultants, Air Cleaning & Purifying Equipment, Air Conditioning Equipment & Systems, Heating Equipment & Systems, Electric Equipment & Supplies
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Reviews (1)

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09/05/2014

Overall
This company does not honor th...

We had a $10,000 new air conditioning unit installed to our home in 2011. The unit started to shut itself off completely and we thought it was due to the drain pan being full. The last time it happened my husband went into the attic to explore and found a pipe not connected properly and was leaking. We called to have them come out and I was advised there was an $85 fee for them to even come out and look at it. We were out of the warranty period. We had them come out and the technician told my husband that we had to pay for the services which was almost $300 but he would have the service manager call us. He said that the drain pipe probably was installed improperly to begin with. The service manager never called my husband so after 3 wks I called him. He said the technician told him the issue was not their drain pipe but the pipe that it was connected to and they don't cover that pipe. He said that pipe is more than likely bad. I asked why we were not told that originally 3 yrs ago when we installed the unit and he said the techs are not plumbers and can't make that call. When I questioned then how he can make that call now he told me that he didn't say the pipe was bad...anyway, we haven't had the unit serviced by them since 2012 and it isn't their issue. I informed him we had the unit serviced just not by them bc they are extremely over priced. He basically said none of it was their issue. They do not stand by their product and do not know what customer service is.

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