The service definitely stops after the sale. I purchased a new 2016 Ram truck from Kurt Gemelli at Bergeron Auto. When negotiating the deal I presented all of the required documentation for a corporate discount through the National Association of Realtors. As a member of NAR I am entitled to receive $500 off the truck and free oil changes for two years. There are two codes that must be entered during the transaction - one for oil changes, and one for the 500 discount. Bergeron forgot to enter the code for the oil changes and only entered the code for the 500 discount. I discovered this in November when it was time for my first oil change. I contacted Kurt and he was not willing to do anything to make it right and correct their mistake. I was told that I had to call Chrysler. I told him this was unacceptable on Monday November 28 and he said that he would get back with me. Today is December 13th and I still have not heard a word from him. I will not purchase another vehicle from Kurt or Bergeron or recommend anyone else do so unless this is made right. Due to this mistake I am out about $500.