My fiance and I went to 50 Fathoms to buy some rat food for our two ratty boys. We went to look at the rodents, and saw that they had a huge group of rat pups. We fell in love with a little beige hooded rat, and wanted to take him home. However, when I asked the staff how old they were and where they came from, they had no clue. The males and females were mixed together, and some of the females were obviously pregnant. However, the associate helping us assured us that our rat was healthy. I took him home, and he immediately started sneezing and had discharge from his eyes and nose. Now we are worried he will get our older boys sick too!
When I called to complain, the staff member said that they would take him back, but they wouldn't be able to do anything for the sick rats still at the store. They were feeder rats, of course, but any animal in a pet shop should be healthy if it could be someone's pet. We kept the rat, but he needs to see a vet.
The staff is friendly, but they are NOT knowledgeable about anything except fish. Instead of supporting this store, I will be ordering my rat food from now on.