We have a maintenance contract for our window air conditioning units, and they needed servicing. When speaking with the Sears representative to schedule the appointment, we were given misinformation regarding the terms of our contract and what was covered. He was told that because the units were small, we would have to bring them in for servicing or pay $98 for a home service call. We agreed to pay for the in-home service. The technician who arrived at our home was very professional. He called prior to his arrival to give a time when we might expect him to arrive. He repaired one air unit and informed us that the other was irreparable and needed to be replaced. He fully explained the problems with each air unit and detailed what we needed to do to replace it. In summary, the technician who serviced our air conditioners was great; however, the whole phone process with the service department was terrible. They don't know what they are doing.
4500 S Interstate 10 Service Rd WMetairie, LA 70001
From Business: At 1st Source Servall Appliance Parts, it is easy to find the appliance parts to repair your washing machine, dryer, refrigerator, stove, dishwasher, microwave rang…
400 Lapalco Blvd, Ste AGretna, LA 70056
From Business: 1st Source Servall Appliance Parts is your appliance parts and HVAC supply source in the Metro New Orleans area. Our store has the largest inventory in New Orleans,…
It's nice to know there are still appliance stores out there that sell parts for your Kitchen appliancees. it seems like when you need To replace a broken bin , the big companies want you just to throw away your kitchen refrigerator & buy a brand new one. Spoke to nice man, Lester & he washable to price match a Chester price from a different store. its a relief to know that there are still those stores out there that are willing to sell parts to replace small parts for you so you don't have to throw everything away. it's nice to know there are still appliance stores out there that sell parts . it seems like when you need a small part the big companies want you just to throw away your kitchen appliances when they work perfectly fine.. Great family store.. & they match your price!
Very professional, courteous, and exceeded my expectations. I would highly recommend. Thank you so much!