Puppy Love Pet Grooming
- General Info:
- We have been grooming all breeds of dogs since 1997. We are family owned and operated and pride ourselves on our service. We offer an all inclusive price unlike some of our big box store competitors and this price is usually less than other stores.
I DO NOT RECOMMEND THIS PLACE TO ANYONE!!!
We took a 4lb Yorkie in for grooming...It took them 2 1/2 Hrs. as well to shampoo a 4lb Yorkie dog! When we picked her up, then got her home we found a huge 2-3" gash in her neck area where they even cut the skin where our dog had no hair!! TOTALLY GONE!! Nothing but skin in a 2' Diameter area. THEN... I wonder why when they noticed what they say was there, that they didn't call us to alert us so that they didn't get blamed. Usually Business Owners like to cover them selves. Because they did it plain and simple. It ABSOLUTELY was NOT there when we took her in. We had just driven over 1,000 miles to Arizona, holding her in the car. And she sleeps with us every night. If I could post pictures I would... Anxious to ask my brother that is an attorney what his thoughts/advice will be.
Then we called and asked at least to get a refund for the services. They denied request. Excuse me!!!
Makes me sick to think about how much pain our dog is in with this.
VERY DISSATISFIED CUSTOMER!!
I spoke with this customer on 12/13/12 and we worked everything out. I explained to him that there was no way we could have done what he was saying but I was not going to argue with him. I refunded his money and his wife removed the review off of yelp without my asking.
Puppy Love is Great all the way around!
They have great staff that takes their time with dogs that have anxiety, like mine. my dog hates getting her nails cut but they always find a way to distract her and get them cut! i love how it is family owned! The Owners are Great people and always greet me with a smile no matter how crazy their day is! i would recommend this shop to anyone!!! :)
01/27/2012Provided by Citysearch -
We have been taking our dog to Puppy Love for 10 years, and have always received good service. However, the past few times that he has been groomed there, he has come home with cuts on his ears, and bad razor burn on his stomach, and rectal area. I had to purchase a hydrocortisone spray, and medicine for his ears, and finally after a week of applying, he is feeling some relief! I feel as though the service and facility has gone down hill, and will not be using Puppy Love's services again.
April and staff are wonderful-Very caring-Very clean-Very loving with our kids.
Missy is waiting for us at Rainbow Bridge
April was very upset about the lost of our baby girl-Missy
We all miss her so much
Thank you so much for such wonderful service
We fell like they are part of our Family.
Connie,Peggy, Mike, Lou, Rocco,Roxy,Missy (In Heaven) Tigger (New Kid on the block)
11/26/2008Provided by Citysearch -
We have one dog who HATES getting her nails trimmed. We've tried many groomers closer to us, but with no success. The groomers at Puppy Love have the secret for handling her, so we take all three of our furkids there for nail trims. We drive from Queen Creek every three weeks, but it's well worth it. All the people there are super, so we just make it a fun outing for all of us (treats afterwards at the Magic Window). Side benefit?they're less expensive than PetSmart and Petco!