Harmon's Safe Lock & Key

Ken did a great job replacing my home door locks. From now on he's my lock and key man! He arrived on time, was professional and cleaned up after the work was done.

I spent hrs last weekend driving around trying to have a duplicate car key made. I went to an auto part store and a hardware store.

First, the auto part store made the key and said it would be $79. A good price for a key with a chip. However, the key did not work and the employee didn't know why. They said it was a new machine and that was all they could do. I was a little frustrated, but at least they didn't charge me for the useless key that they made.

I then went to the hardware store where they were very nice and friendly. He tested the key and said it did not need a chip and that it would only be $3.50 for a key. I was excited. However, he could not get the key to work. He then went into the back room where he tested it again and decided it did need a chip. Bummer, more money. But he could never cut the key correctly and it never worked. He finally admitted they didn't have the correct key base to use, but he thought he could get it to work with this other base key. I was a little frustrated.

Finally I decided to go to a key specialist. Harmon's Safe Lock and Key on main street in Mesa, AZ. It is an old business, since 1958, and the largest in Arizona. It was interesting looking at all the old locks, safes and keys. The store front isn't much to look at but don't let that fool you.

I went in, told them I need a duplicate key for my Honda. Just by looking at it he told me it had a chip, without testing it. He immediately said that it would be $35 because its a chipped key. I said I'll take one. I had a key in my hand after 7 minutes from entering the store, and it worked! Wow, a working car key in 7 minutes and for half the price! Boom! Done! In and out!

They have me as a customer for life. I will go to them for every key or lock issue I ever have. Great service and a great price. The value I received was well worth the value I gave, $35.

Harmon's created value for me by getting me exactly what I needed in the shortest amount of time possible at a great price and didn't waste my time trying to up-sell me something I didn't need or want. They had the best tools, the best training and a great culture of key making. They were experts. And what a great price!

Thank you Harmon's Safe Lock and Key!!!

I blogged about Harmon's at http://www.leohamblin.com

Great prices and the best customer service.

Harmon is very helpful in all my security needs. Very prompt.

Serviceman arrived within time specified and was very professional and friendly. Highly recommend!