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Apache Sands - Where Every Service Is Full Service!!

Business Description
Harold Fredrickson, Sr., started Apache Sands in 1956 at the corner of the now Sossaman and E. Main St. in Mesa, Arizona. It was operated by Harold and his young son by the same name as a standard gas station and repair shop until 1964 when an older Harold "Hal" Fredrickson, Jr. became the owner. In 1969, the station began its association with Mobil Oil and continued to grow. In 1976, Hal and his wife, Pat, incorporated and became Apache Sands Service Center, Inc. and has continued its growth and expansion to its current size of having over 100 employees on its six acre automotive complex. Hal continues as President, Pat as Vice-President and their children hold key management positions. This family owned business has been a major employer in the "East Valley" for many years. Stop by our facility for your automotive needs. * Full Service Gas * Self Service Gas Station Our Full Service Gas department is open from 7 am to 7 pm daily. Individuals are available to fill your tank, check your fluid levels, tire pressure and wash your windshield at slightly higher prices than self service. They also have propane available for tank refills. We also participate in pre-filled propane tank exchanges.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Fax: (480) 373-8766

Services/Products
Service Department, Express Lube & Tire Center: Our ASE certified technicians provide automotive maintenance and repair services to all vehicles. We service domestic, imports, motor homes and busses. Our 18 bay facilities can handle a large volume of work to keep your vehicle maintained and repaired when needed. We are an AAA approved facility and offer a minimum warranty of 90 days on parts and labor. Most parts carry an additional warranty by the manufacturer. For Express Lube service we have a direct service line that requires no appointment and a short wait in our air-conditioned lounge. We use Valvoline Motor Oil, but have several other brands to choose from. We offer free AAA inspections upon presentation of your AAA membership card. We maintain a complete inventory of tires at our Tire Center. When visiting our service department, look around at the tires we have to keep your vehicle rolling. With purchase of tires we offer free lifetime rotation. National Road Hazard and Flat Tire Assistance Plans are available. Towing: Our 24-hour a day towing services is available through most motor clubs or by direct request. If you have a motor club, you may find our company being the one to respond to your needs in the east valley. Please call the number for your club. If you do not have a club, we can still assist you. Our company dispatches to our trucks 24 hours a day. Just call - we can assist with jump-starts.
Brands
ACDelco
Payment method
amex, check, debit, discover, visa, master card
Location
NE Corner of Main St. and Sossaman
Accreditation

ASE

AAA Approved Auto Facility

Better Business Bureau

Categories
Auto Oil & Lube, Auto Repair & Service, Brake Repair, Car Wash, Towing, Automotive Tune Up Service, Tire Dealers, Truck Service & Repair, Recreational Vehicles & Campers, Recreational Vehicles & Campers-Repair & Service

Coupons

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Reviews (48)

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Edited: 02/07/2017
Overall
Very good service, thank you f...

Very good service, thank you for being prompt with everything and for keeping me updating very well!

12/03/2014

Overall

Cancelled my account with AAA due to this company's employee's rudness. There have been at least three incidents where we needed help and each time they sent out someone that was rude and acted like they had somewhere more important to go. Kind of a scam going on with the battery situation as well. The small print on those purchases pretty much contradict what the guys selling you the battery say about the warranty. When I asked to speak to the manager he screamed at me for bothering him on his off hours. Terrible service but I guess they get away with it because they get so many customers from AAA and when you need them, you're usually in a jam, so you have no choice.

11/14/2014

Overall

Do yourself a favor, especially if you are a woman. Don't deal with these people. They are the rudest most verbally abusive people you'll ever meet. If I could give them -0- stars I would. No idea how these reviews with 5 stars got on here....they are consistently nasty to women.

02/19/2014

Overall

I scheduled a tow w/ my insurance company and received Apache Sands. I have had them tow this very vehicle from the same spot to a similar location. I was originally happy that they were coming. I was given a window of 7-730am. AT 730 they weren't there so I called. They told me they had a meeting that ran over and they were on their way. They are less than 5 miles from my home it takes less than 10 minutes to get to my house, but some how it took them 30. They immediately said that the would nee more money than my Insur co covered which was alarming given our prev tow. The driver was rude, unapologetic for being late and said that's the price it's $160, do you want to tow it or what. He then told us that it wasn't his problem that they were nearly an hour late. He says their times our estimates. If it was an estimate, why did you tell the insur co that you would arrive at our place at 7:11am? The only reason they received the business is because they said they could be there within the 7-730 window. I called the office to get an explanation of why there were "special rates". They had none, they even went as far as saying that they have never towed my vehicle in the past. Their explanation of charge is $59 hook up, and then $1.75/ a mile up to the $100 that my insurance company will cover, and them after that it is $4 a mile!!! Really doesn't make sense that they will specifically charge a higher mileage rate over the $100. This company is ridiculous. My guess is that they wanted $60 now because they have to wait for reimbursement from the insur co. I will no longer use AS and I will make sure that everyone I know doesn't either.

02/07/2013

Overall
Excellent Service

Tonight was my 3rd experience with Apache Sands in the last 3 years. The are always friendly, fast and reliable. I thought previously it was because Geico contacted them for me but tonight I called them directly and the service was just as good if not better than before. Although I hate needing a tow there us no better towing company in Mesa. The driver tonight, Spencer, was friendly and Adam who took my call was very courteous on the phone. Great job guys! You have gained a long term customer although I hope I never need to call you again.

01/10/2013

Overall

This is the worst place you could ever go! They were the most rude and mean people I have ever had to deal with! DONT GO HERE

Overall
Do yourself a favor, and call ...

Do yourself a favor, and call ANYONE else. I have dealt with dozens of tow truck companies over the years as a paramedic on the scene of accidents/extractions, Never have I been so blow away by the rudeness and incompetence of Apache Sands Towing..



The driver, James, showed up to tow the vehicle and saw a bolt on the ground. So his opening statement was "I'm not towing this." I explained that the bolt was to hold the negative battery cable, which I had disconnected for safety. He contrinued to argue saying it might be something else, ie- Calling me a liar.



He refused to listen to reason, I asked for a supervisor, he refused. James turned around, got in his truck, and drove away.



Called the supervisor, who informed me their drivers can do whatever they want, and they have no control over them.



I am a Firefighter/medic and my wife is a nurse, I can't believe they can treat public servants like this.



Just avoid this place, use anyone else.



ZERO stars.

11/05/2012

Overall
I trust my truck to no one els...

I trust my truck to no one else. They're fair and provide quality service. Thanks for keeping my Dodge running like it's new!!

10/31/2012

Overall
Affordable repairs. I always c...

Affordable repairs. I always come here when I need anything done to my vehicles. Thanks for your honesty and professionalism.

10/05/2012

Overall
Apache Sands Service is a grea...

Apache Sands Service is a great shop to come and get serviced here, very friendly people.

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