Solar Car Wash
- BBB Rating:
- Extra Phones:
Phone: (321) 806-4783
Primary Phone: (321) 806-4783
I have never met such dishonest people in my life. Goes to show that the owners of the Solar Car Wash and Solar Lube company, Mr. Sullivan and Mr. Holmes, don't stand behind their loyalty to the locals of Brevard County. Instead they are liars and won't use their insurance company to fix any damages they caused to your car. WARNING everyone out their to stop using these people if this is the respect of the community they are going to give. I have $4,000 in damages and they refuse to pay for them or even return my phone call. I will give a reward to anyone who can tell me what insurance company they have.
I have been to this car wash many many times but am done! After the job was supposedly complete the wheels were still filthy, bugs on front and smudged windows. Why pay someone to clean your vehicle when you have to do it again yourself when you get home? I tried to call to complain, no answer on their phones. The vehicle was still dripping wet after their "towel dry" too. Waste of money!
Sorry...but I'm done with these guys. I've probably written 3 bad business reviews in my life, and 2 of them were for this... car wash. I tried you again yesterday, spoke up up front about windows and side/trunk back not getting clean and paid for the triple wax. My car was passed off to another employee with no instruction. Watched then clean square windows in circles in the middle, never removed the mats, and the wax was never applied in the wash cycle. No one there was getting wax apparently, because it never came on. I asked them to run it through again, and it came on for the car in front of mine, but again did not come on when mine went through. Been unhappy in the past, still unhappy, and won't be back. Took wifes's car to Tropical car wash later in the day. Clarence knows how to clean a car and works hard for your business.
Never go there ..def Not better than island kleen..dat crew is awesome..the business sucks..my car is still dirty..terrible job for 25 dollars..u get more for less at island kleen...plus sonic lube is a stiff and the staff sucks ..all ..the owner is a ripoff..and they dont care about their customers..im not happy..never again..plus they used hella ac..left my car on line running with nobody working on it...take care of your customers..quality means everything..trust me go to island kleen ..down the street by arbys...these people are rude..they sit around while customers need help.
This place is terrible! I went there today and:
1. The A/C in the office/waiting area was not working; it was hotter that hell!
2. The cashier was extremely rude and had a major bad attitude.
3. I paid for the "Manager's Special" and received a terrible job. I could have gone to Island Kleen down the road and got a better job for their bottom price service.
DO NOT GO TO SONIC CAR WASH!!!
When this business opened it was great, quality, and reasonable. Today it's a sham. Washes have gone up in price - mine by $10. Now they charge to vacuum your interior. In addition the female 'manager' and I do mean in quotes should be fired - she's has horrible customer service and is rude.
It was funny with the stupidity of these guys opening the burger joint that failed. Now Sunic Lube that rarely ever has a car in there....but now it's worse. Also from what I hear since they bought Sonic Lube they own the lot..... hope Dunkin Donuts can support them.
NEVER take your cars here!
DO NOT USE THIS CAR WASH.....I have not used it since it change management and changed names. I went in there yesterday and the price is quite a bit more expensive. I paid $13.99 to have my SUV washed inside and out. As I was waiting there were two other people there complaining about the job that was done on their vehicle. One woman said she paid $26.00 and they didn't even clean the inside. When I got into my vehicle, I saw that they had not cleaned the inside either. The dash had an inch of dust, the console and cup holders had food crumbs in them and the back end had not been vacuumed at all. There was trash and sand in it. I turned around and had them revacuum the inside and wipe the dash. When I was driving down the street, I noticed the windows looked as if they had dried them with a wet towel and left water streaks. I could not even get them off when I turned the wipers on. There were still finger prints on the windows also. WHAT A WASTE OF MONEY!!!!!
DO NOT GO HERE!!! My family, friends and myself have used this car wash for many years but will no longer. Last month I went through and while the kids were towel drying my car, they broke the back windshield wiper on my Tahoe. I drove off to hear it banging against the back of my truck because it was hanging off. I immediately called them and they told me to call back in 1-2 weeks when the owner returned off of vacay. In the meantime, I had to get my wiper fixed seeing that it was just hanging there. I called to speak to the owner/manager multiple times and finally got a hold of someone. Then after talking to the manager 1-3 times per day for about 3 days, he told me that he would give me $8 for the replacement of my wiper (which cost $116 to be fixed). I will be telling everyone that I can to NEVER use this car wash. They do not care about their customers or their customers vehicles.