Rubino's Music Center

My Mother took her 1956 CF100 guitar in for service . It needed new tuners , and a new pick guard that was comming lose . I watched as she opened the case , as both our jaws dropped to the floor . Thier Luthier had ruined her guitar . They left the heat iron in the guitar (To loosen the pick guard) TOO Long , and melted it in to the finnish ! They also changed her ivory tuners and bridge pins with Non period cheap plastic ones , and did not give her back her old tuners as she had requested ....The used 6 individual tuners instead of the 2 inline 3 each tuners . They had re drilled new holes ....What a Mess !!! ...They ruined her Guitar , and pocketed the ivory Bridge pins and expensive ivory tuners, & replaced with cheap plastic ones , and did not put the old ones back in the case ! I went to talk with the owner & he said he was not responcable as they farmed out thier repairs to someone else ! Not responcable ? I will NEVER again walk in thier store much less do business again !