Sears Parts & Repair Center

She was excellent and so informative and with my Service contract it never costs me a dime that is why every appliance I have is covered.

The repair man took much longer than he should have to plug in this part I was Bill nearly $200 service charge for a five minute job
James Ballard

Excellent service and repairs. The serviceman quickly saw the motor to the ice maker in the refrigerator/freezer was at fault and replaced it within 35 minutes.

repairman was nice and knowledgable but sears lack of manpower and poor scheduling has left me without a refrigerator for 2 weeks and i am still waiting for parts to fix the problem. The first repairman did not fix the problem and i had to wait 3-4 days to get a second repairman in. Thats poor scheduling! Once i get the parts and hopefully that fixes the problem I will have been without a refrigerator for 3-4 weeks! Totally unacceptable service. Never experience anything like this from Sears. No wonder they are closing stores all over the country. POOR Service!!!

The work was performed in a very knowledgeable and professional manner. The repair service person was polite and explaining the problem and repair work performed.