Horrible! Stay away! Had a wood stove put in where the fireplace insert used to be and the new chimney and roofing leaked. Water made it's way pass the ceiling, through the wall and down to the newly cleaned and painted basement. Another contractor properly repaired the roof. The newly cleaned and painted basement was sized for a pellet stove. The stove they (energy savers sales) recommended did not bring the basement to temperature ONCE the whole season. It burned 2 40lb bags of pelle...view morets daily and spews soot everywhere. Agreed, all I have is my word that it was diligently cleaned...so I tell you it was steadily and regularly cleaned according to the salesperson's instructions and the maintenance manual, (which by the way, neither sales or manual mentions a small compartment in the rear of the stove that also needs attention but did not receive it until the stove nearly caught fire and I had to shut it down and call for service. It was then that the tech informed me of the compartment and he cleaned it out. A short time later, I received a service bill for $110.00 from energy savers. I'm in the process of an offer from energysavers taking the stove back and selling it for me on consignment and having a wood stove installed. However, I am having trouble scheduling an appointment for sales to come by and assess the situation. I did some shopping at other dealers and checked out their demo model installations and notice a major difference in the flue configuration. Also, have visited friends who have pellet stoves and all their chimneys have a different exhaust/intake configuration. I'm currently in process of having a third party investigate the installation. Anyways, it's onward from here. Thanks for listening and I hope this helps.view less
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Phone: (603) 279-7963
I've purchased several items from Energy Savers. Worst possible place to get any work done or get parts for your stuff! They've been rude, unhelpful, and even managed to lose me as a customer in their computer system to get out of letting me use my store credit for a returned item. They don't return calls & don't stock PARTS!! I think they sell too many brands so they have to order everything while you WAIT, and WAIT, & WAIT for them to get them in. HORRIBLE...........\r
If you like g...view moreetting worked over, this is your store! Otherwise, I highly recommend going ANYWHERE else for stoves & hot tubs!view less
In late 2009 I purchased a Jotul gz650 Fireplace from Energysavers in Meredith NH, and they made my shopping experience seam like a breaze. All of my question were answered, and both the sales and service staff were very professional. My fireplace has been running without a hiccup since the day I purchased it, and i would recomend Energysavers to anyone looking to buy a new fireplace!