Angie's New York Style Pizzeria

Omg! This place has turned awful. First, let me tell you I am not a negative person. Matter of fact I am one of the people that is on their actual web-site that raved about their food and gave them a perfect score. Well, tonight will be the last night I will ever order again. I was telling my family how great this place was, and I have not ordered for months and would like to start again. I went online to order,no matter who I order from I always call afterwards to make sure they get my orders (Computers can cause problems). Well, I called and I asked the owner did he get my order and gave him my full name. He said, "Yes, got it right here." Ok, I said. Well, 40 minutes go by and I thought just in case I will call to make sure he had it. I called and asked where my order was and he said he never got it. I told him "You said you got it." He said he got me confused with another person with the same first name. He never apologized and even offer any discount. I could tell he did not give a crap about making the mistake and even after I told him I have kids that needed to get to bed and were waiting for the food he still did not care (what does he care they are not his kids.) My kids were upset they wanted to eat and go to bed. He could tell I was very frustrated but again could care less. Well, I ordered the food and went to pick it up. Again, when I got there he never apologized or he even offered a free cheesecake. He showed me the screen of a person who had the same first name as me, but I told him I gave you my full name. Again, he looked at me like, "tough luck." I said to him, "You should apologize." Again, he looked at me like, "blank off" and walked outside to smoke a cigarette. I think he was paying too much attention watching the Cavaliers on TV versus paying attention to his customers. So, I got the food home and it was undercooked and disgusting. My kids said the food was gross and it was. It was so gross that I dumped all the food (which cost me $50) and went to McDonald's. McDonalds tasted better than Angie's and that is bad lol! So, he made a mistake, was rude and did not care about the customer and the food was revolting....so this is my last stop ever here. He got my $50, but will never see another penny from me who once was a loyal customer for a long time and was coming back to be a loyal again.... but that will never happen. The owner has to learn to admit the mistake, apologize and make the food correct. He needs to realize that there are many other places that people can go to. A simple. "I am sorry" and cooked food.