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Litehouse Pools & Spas

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Business Details

26

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (440) 255-4201

Fax Number: (440) 255-4201

Sponsored Links
Brands:
patio
Payment method:
all major credit cards, mastercard, visa, amex, discover
AKA:

Litehouse Pools

Categories:
Swimming Pool Equipment & Supplies, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers, Swimming Pool Dealers, Patio & Outdoor Furniture, Spas & Hot Tubs, Swimming Pool Construction
Other Information:

Wheelchair Accessible: Yes

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Reviews

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06/29/2012
Overall
The customer service is terrib...

The customer service is terrible. The gentleman on the phone was rude and uncooperative. He made me feel like he was doing me a favor by talking to me!!

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Lighthouse Is GARBAGE
05/09/2011Provided by Citysearch - 
Overall
Lighthouse Pools Is GARBAGE - You are forewarned !!!

I will leave my review later. Simple and quick, Lighthouse is out to sell you a pool, nothing more. Look at the picture I have uploaded, what do you see ? a green pool, algae filled to the brim. They sold me a 24 foot pool with a pump that could only keep a 15 foot pool clean, not the size of the one I bought. The pool stays green, the pump cannot clean the pool or even come close to keeping it clean.

YOU ARE FOREWARNED, do not do business with this company, you will be sorry and w
...view moreill regret it to the very end. Don't end up like me or us on here with these 1 star reviews. Take heed to our warning. Trust me !!! Lighthouse pools is garbage. Ron at lighthouse pools and spas in Bainbridge is a sorry excuse of a manager !! He will rob you for any money he can get from you !!!!!!!!!!!

PS. you are forewarned. If you do business with this company and it doesn't turn out right, remember that we tried to tell you !!!!!!!!!
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Janie2kids
11/10/2009Provided by Citysearch - 
Overall
Customer service NIGHTMARE

I purchased a pool from them 4 years ago. It was promised to be installed the first week of June...they finally installed it right before 4th of July. When the city came to inspect, they had to tear it down and move it because it was too close to the power lines....NOW 4 years later, after winterizing and closing I noticed that the water level had dropped 2 feet. I opened the pool this week (it's NOVEMBER) got in and found that when they installed it, they failed to cover the screw ...view moreheads and now the pool liner is trashed...I called this morning and they are telling me it's out of warranty...SO I have to keep the water level up throughout the winter and replace the liner which should last for 15-20 years in the spring...screwed again and again by this company!!!view less

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jgc2112
04/24/2009Provided by Citysearch - 
Overall
poor customer service

We purchased a pool and did a self-install, pool was leveled with a laser level and a sand cove was installed before liner. It was 65 the day we installed the pool but the next day when we put liner in it was 50 degrees at the most......Once the water was put in the walls were buckled...so we stopped and called Lighthouse (CALL US We will help with ANY questions...) He said go ahead and fill it should be OK....well the pool is collasped over a week now and still no answers from the ...view morecompany!!!view less

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Litehouse Pools & Spas

9428 Mentor AveMentorOH 44060

(440) 255-0084

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Litehouse Pools & Spas

9428 Mentor AveMentorOH 44060

(440) 255-0084

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