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Iberia Restaurant

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Business Details

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Fax: (415) 854-7259

Categories:
Family Style Restaurants, Mediterranean Restaurants, Spanish Restaurants, Restaurants

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02/27/2010
Overcooked Seafood and Chicken is OK by owner's words

I took my wife there for her B-day expecting good Spanish food. What a disaster!!. We have had Paella in a number of places, including Barcelona Spain, and the Iberia Paella Tipica was terrible. It was overcooked to the point that rice had been almost fried, the scallops they used were bay scallops cooked like erasers, the shrimp were overcooked, the pieces of chicken were actually burnt. We waited 45-50 minutes for ... view more

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08/23/2008
Refused to pay 19% service charge and they called the cops - a new definition of customer service

I had been a big fan of the old Iberia restaurant in Portola Valley. Decided to try new location. Ambiance was nice and food good. Service was poor. Bus girl took our order, didn't meet the waiter till 30 minutes into our service, had to beg for water and appetizers took 30 minutes to get to table after waiting some 20 minutes to give our order. At the end of the meal we got the bill $409 for 4 people and it inc... view more

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05/02/2008
This place has changed for the WORSE!!!!‎

What really got us this time was when my wife asked for hot water w/ lemon. Subsequently she asked for honey... When our bill came, we were being charged $4.50 for ""tea"". We disputed this claim w/ our waiter, and he was sympathetic, but after conferring w/ the manager - he said it's his (the manager's) policy to charge for hot water. Our service staff never mentioned this to us! Don?t get me wrong, the service was ... view more

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11/28/2007
The authentic taste of Spain in S.F., I was born in Spain and this restaurant made me to remember my

The authentic taste of Spain in S.F., I was born in Spain and this restaurant made me to remember my country, my home. Beatifull decoration and great customer service. Wops!!, the best is Habas con Alcahuciles.-

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11/28/2007
Like in Spain

I was in Spain last summer, Madrid and Valencia,so when I come back to SFO I was looking for a spanish restaurant near of SFO.\r Finally I'll find it, IBERIA.\r Good food and taps, the same taste like in Spain's restaurants or better.-\r Paella, cordero, jamon ummmmmmm. sinceraly goos food.-\r But for me, the best is 'Fabada', delicious, of course if you like spanish food\r I'm lucky because I love spnaish food ... view more

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11/02/2007
Without a doubt, the WORST Restaurant in the Bay Area

The menu and descriptions boast a unique menu that sounds appetizing; however, this is not the case. Our party was served extremely greasy and almost inedible food that was a mix of store-bought material and no flavor concoctions.\r \r In addition to the terrible service where we were never asked for drinks or other items you would think to be important when dining out, the bill came. To my party?s dismay, we pai... view more

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08/16/2007
Delicious tapas, but the weekend service needs improvement.

I had been hearing rave reviews about the food for quite some time, and recently had an opportunity to have lunch there one Saturday afternoon. To my surprise, the restaurant was relatively deserted, and yet we had to wait several minutes before we were finally seated. There appeared to only be one server covering the entire restaurant and patio dining area. \r \r Once we were seated, the server was prompt in bri... view more

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06/15/2007
Very unpleasant.....

Below average food at best, slow service, very unfriendly staff. Manager had great disdain for clientele as well as the staff. All this unpleasantness comes with a hefty 19% service charge added to your bill. And the manager will threaten to call the police if you even question the quality of food, poor service and outrageous service charge. It's very suprising that Menlo Park would tolerate such a business in t... view more

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06/14/2007
Very rude management, Terrible service, poor quality

Have never had such a bad experience at any restaurant any place! I'm a food lover and can justify any level of service, but not this one. Bad service, rude management with a bad atittude. Food is way overpriced, really poor quality. Now we know why they have the mandatory 19% service charge!!!!!

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06/14/2007
Words cannot describe how bad this place really is....

The table next to us had the same bad experience as our group and when they tried to give feedback to the person who seemd to be the manager (or perhaps the owner) they got treated very poorly. No apologies, no trying to make it right by the customers, absolutely unprofessional. We even overheard the manager/owner gentleman say, it's my restaurant and I can do what I like. So we decided it's not even worth giving ... view more

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Iberia Restaurant

1026 Alma StMenlo ParkCA 94025

(650) 325-8981

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Iberia Restaurant

1026 Alma StMenlo ParkCA 94025

(650) 325-8981

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