Old school! Small shop in the back of a sleepy strip. Service is a little slow -- like so many places outside the city, the default is to ask if I want my shirts in about a week. NO! I may not want them right away but at least pretend you want me to get them back quickly and offer me something inside 4 days!!
Prices here, like everywhere else in Menlo Park, are outrageous. Look for a coupon in advance to save a few bucks in your direct mail (not Valpak, but something else -- "Current Values" or something like that?)