I don't ever take the time out to write a review, but I do believe this company deserves one. I had a few questions about the length of hair, I called and spoke with Keith. He told me what he had and didn't and call was a week prior to me ordering. So he was very kind, and gave me an alternate number to call bck if I didn't get a hold of him on the main number. Well the day I was ready to order I let him know the colors and length I wanted cus I want 24" braiding hair. He communicated back what he had, and later on that evening we did the transaction over the phone, it was a great deal! Plus he added if I didn't like it or if I felt it was a problem I could return it to get a refund or exchange. That's nor heard of where I live, I live right outside of Houston, in the suburbs, and once you purchase hair here you're stuck with it, period! I got my order confirmation, then emailed him a day or to later to let him know I haven't received the tracking number, he apologized and dent that right away. I got my package within 3 days of my order. How great! No hassle, with all orders placed online, to always insure your product just call and check if they have what you want, before you order, especially dealing with hair in a timely manner. I will recommend this site to friends and family, and will buy again.
I have nothing but good praise for this company. They carry many hard to find items like there A plus Ozone wigs and they have the lowest prices online for them. I have ordered MANY Ozone wigs from them during the past 3 years and I have always been satisfied with the quick delivery and quality. There customer service rep is very nice and I always feel good about my purchase after speaking to them. I usually don't write reviews but I believe this company deserves a good one because it seems like the negative reviews were due to the customers fault. Loyal customer for 3 years.
I have ordered many times with this company (more then 10 times) and I'am always satisfied with my purchases. The shipping is very fast, almost all the time I receive my package within two days of ordering. The customer service representative is very friendly and knowledgeable of the products. I have read two other reviews that are not satisfactory but out of thousands of orders I guess a few problems can arise. Overall there service is very good and I highly recommend Tophairwigs.com.