Had a question about my vacuum that wasn't working properly. A super nice lady answered my questions professionally and was so cheerful. She didn't rush to get off the phone when she found out I wouldn't be coming in to purchase or bring in a vacuum for repair. It is SO wonderful to have great customer service. I am a future customer!
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I have been using Shappley's for all my sewing needs for years. Their customer service is exceptional and they are most helpful when I have made inquiries. I have purchased two excellent machines from them and they service my other machines with a smile and expertise quickly. I highly recommend them. Donna Neveu
I love all of their products and the machines are great. Every one is so friendly and helpful . Thanks for serving our area