the prices are a little high for my liking and they make you pay for every little thing that you get. for expamle, i pulled a single window switch for a ford explorer and it cost me 5 bucks. they were free at u-pull-it across town. some of the other you pull places in Memphis will let you just have small things that are not on their lists. other than that the folks are nice to me. they are helpful. you have the ability to do a search for your vehicle on some provided computers. also, they have an email program that will email you if something you are looking for comes in. they only other gripe that i have about pull-a-part is the vehicles that im looking for recently have just been picked over so many times that there is not much left. this is not my favorite place but they are the most "hi-tech" of the places in Memphis. depending onthe time of day they will have long check out lines.
I took my C240 in this morning, and to my surprise, a very clean waiting area. The General Mgr, and Ops Mgr were there to great me, I explained my problem and was offered a cup of coffee while I wait. My Benz was pulled in, in less than 30 minutes. They explained the process/charges before any work was done. They explained to me that if it becomes more serious, I would have to leave the car. I was out and running in less that 2 hours. I have a print out of some things that need to be done at a later date, and I will be taking my car back. Thank you Wiley Staff, I must admit I was so afraid of receiving a huge bill and you made the experience pleasant
4th place we've had our 500 SL and we were blown away by the service and knowledgeable staff. The dealership couldn't figure out what was wrong but did charge a $150. fee for that! These guys know their stuff and repairs have always been correct and super quick. Won't take it anywhere else! Thanks Wiley's!