I rarely visit a post because it is usually such a hassle but Thursday I had a small package to send overseas to Iraq and had to go in to an office to do so. The Winchester location is close to my office so I went there, not knowing what to expect after previous experiences of long waits and untrained employees. There were several others waiting in line when I got to the post office and I expected a long wait. I was very pleasantly surprised. The employees handled each customer fast and efficiently. The employees were nice and courteous. I knew that I could not close my package until it was inspected by post office personnel. I didn't know what to expect after that. The lady that helped me was very knowledgable of what needed to be done and the transaction took only minutes. To say the least, I was very pleasantly surprised. The workers there should be commended on their efficiency and courtesy. I will definitely use this location in the future.
My package had not been delivered so I contacted them for info.I called twice the second time Vanessa looked up by T# & was not able to locate it so she took my number & said she would call me back. I called third time just to check & Jessica looked for the package & told me she was not able to locate it but notified me that if I didnt recieve it I was able to file an insurance claim. Vanessa called me back shortly after that & told me it was with the carrier & would be delivered. Vanessa & Jessica were very polite & helpful. Great job, thanks ladies!!