As we all know it can be tricky for any of us on a car lot, especially when buying used. You never know if you're getting a great car, the best price, etc. Well after many months of internet searching I went to view a few Infiiniti G35's in person. Car Smart of Memphis was by far the most friendly, personable, low-stress environment I came in contact with. They had the best price within 500 miles of Memphis according to all the different searches I did. They work with 3 different financial institues to make sure that you get the best loan available (it was even better than what the bank was going to offer me). Rodney (sales), and John (finance), both took AMAZING care of me, they were laid back enough to let me make a decision on my own and when it was time to decide on the car, the paperwork was quick, painless, and explained very thorough. Everything was on MY time...I test drove the car a few times before returning back to purchase it. I do not regret anything about this purchase. I'd rather give my money to them any day over a large dealership. Even better, when I went to get the oil change right after I purchsed it, Valvoline said it was in great shape and didn't need anything at all. What a relief! Go see Rodney :) My word that he'll make buying a car easy and stress-free.
When you are ready for a new car, start with Chuck Hutton Chevrolet. When I bought my Chevy Aveo there recently, the sales experience was exceptional, but the Service Department is just as remarkable, I soon discovered. I took my car in last week because I was unable to get the A/C running efficiently. Terry Lamb explained that I was not pressing the right buttons, She not only told me; Terry took me out to my vehicle and showed me several ways to take best advantage of the car's cooling system. While my car was undergoing a routine inspection, the staff noticed bubbling on the grille. I hadn't even detected that, but the grille was replaced without charge. I know that the city of Memphis is currently gathering votes for this year's "Best of." I am pleased, but not surprised, to see Chuck Hutton among the top dealerships. I am determined to juggle my schedule, by the way, to take advantage of Wednesdays: Ladies' Day. What a nice custom! Keep up the good work, Terry!
A week ago I took a chance and flew to Memphis from New York to buy a car I always wanted, Honda Element SC. I explained to Bo Brigs and Marsha Rios that I will have to drive back about 1050 miles and hoped for a fair disclosure of anything that needed to be fixed and the process. Bo was kind enough to contact his friend Darrel who met me at the airport. Both Marsha and Bo were professional, open and actually curious that I came all the way to buy a car from them. I went to the Honda dealership to change oil and do some checks. We closed the transaction very quickly. It took me 23 hours to drive back to New York. I went thru snow storm in Virginia. It was not an easy drive. But, I am very happy with the purchase. You definitely need to check any car before you buy it. I did request the 40 point inspection at the Honda dealership before flying in. There are always small things that can be done better, but I do believe that Bo, Marsha, and Darrel did a great job. Andrew