I guess im the one in a million, but I had an amazing experience at this location, and continue to do so. I did not have an appt and was just going to look for ideas. I was immediately set up with a consultant (Keekee I believe was her name) and she started asking what I was looking for and for white or ivory. We picked out 4 dresses to start off with, and nome of them were my style, as I did not want a train. She kept bringing me more to try and even the short trains I didnt like. My mom then explained to her a dress I had found online and she smiled and ran off to see if she could find a similar one. The one she brought me was so perfect, I cried. She even got a sash to go around my waist, as there was no embelleshments, and a veil that just perfected it even more. I went to just look, and bought all 3 items. Also, I even have received phone calls from the store to see how the planning was going and if they could help me with anything else. My bridesmaids are also getting their dresses there. Another thing, at check-out, I was offered swatches $1 a piece and was told someone would be contacting me to set up an alteration appointment, which she called that very day. I would recommend this store to anyone. My experience went above and beyond my expectations.
I was a bit hesitant going into David's Bridal because I had heard unsettling things about the company in general. HOWEVER, I was wonderfully surprised with the service that I received yesterday at the Wolfchase location. I made my appointment online the night before and showed up thirty minutes early to my appointment just to look around a bit. From the moment I walked in, I was welcomed with warm greetings and congratulatory statements. As soon as my sales consultant, KeeKee arrived, she carried all the dresses I had pulled to the dressing room and set me up completely. I did not realize there were sizes on the dresses (oops!) but KeeKee went to the floor and got me the correct sizes and even pulled dresses that were similar to the ones I pulled for more options. From the very first dress I tried on, KeeKee and the manager, Chris made me feel like a beautiful bride. They were full of compliments and advice. Within in an hour I was able to buy the perfect dress complete with a veil, belt, and hair comb. I had such a pleasant time at David's Bridal and I highly recommend KeeKee and Chris (they are a dynamic team!!).
Unique Boutique and Bridal is the absolute BEST!!! When I arrived for my appointment, I was greeted and assisted immediately. Although the store was quite busy with other brides and students looking for prom dresses, Ms. Donna went above and beyond to assist me in selecting and trying on dresses and accessories during my appointment. All aspects of the customer service experience exceeded my expectations. She recommended accessories and veils for each dress. They have beautiful gowns from top designers, and they even have plus size sample gowns to provide options for all brides. I live in Nashville, and did not think twice about the drive to Memphis to work with this team of ladies. I called numerous times, and each time, I was assisted with a pleasant, friendly tone that was ready and willing to help. It has been a blessing to have the opportunity to work Ms. Donna and her staff to find the perfect wedding dress for my special day. Unique Boutique and Bridal ROCKS!!!