I have been a patient at Ruch Clinic for 15 years. I have worked in customer service for 15 years. My visit on May 11, 2011, will be my last! I felt like I was being herded like cattle, get you in and get you out. The lab technician had no customer service skills. She said "Sit down, hold your arm out staight, make a fist, lock your elbow." All in 10 seconds. She then tied the band, two swipes of the alcohol and jammed the needle in my arm. I have never had blood drawn that quickly. Two other patients were waiting to have lab work so it wasn't that she was so backed up. The nurses that call you into the rooms, open the waiting room door and barely say the name of the patient. They should walk out into the waiting room, say the name and look for the patient. Many patients are older and cannot hear that well. The front desk staff needs to be friendly, smile and look you in the face. No one ever looks up from their computer, they just start talking, and hand you a clip board. The whole staff needs some customer service training. I have no complaints about the doctors, they are patient and alway answer any questions.
6215 Humphreys Blvd, Ste 400Memphis, TN 38120
From Business: At Memphis Mid-South OB/GYN Alliance, P.C. we understand that each patient's needs are uniquely different. Because of that we specialize in a wide range of services…
6215 Humphreys BlvdMemphis, TN 38120
6570 Stage Rd Ste 160Memphis, TN 38134
6215 Humphreys Blvd #100Memphis, TN 38120
From Business: Dr. Taylor, Hebert A, MD - Memphis TN MidSouth OBGYN http://www.midsouthobgyn.com/ 6215 Humphreys #100, Memphis, Tn 38120 9017471200 #midsouthobgyn #memphisobgyn #g…
I have been going to MidSouth OBGYN since I was 23. Dr. Greenwell delivered out baby girl 9 years ago and we had such a wonderful experience. Dr. Greenwell is a wonderful and caring physician and it is a joy to have such an excellant team of doctors. Each time you walk in the door the office staff make you feel special. I would recommend this group to anyone needing an OBGYN who is new to the Memphis area. They have a way of making each patient feel special and any questions etc. are answered promptly. Thanks for being the BEST in Memphis.......and keep up the great work. Congrats on the upcoming new office. Nancy Huddleston
The moment you walk in the door you are treated with care, smiles and respect. I love this group and I have been to them all in the Memphis area. I see Dr. Rye Estepp a young supersonic smart woman who truly listens to me and I am not in my child bearing years. You are told to call if they can help you in any way! Not no mention the coffee bar, and the pager you are given and no waiting!!!!! The office is so nice and educational tv's in each room to watch anything you may want info about. They have thought of it all and to top it off you will feel better because they have it all on site. Love them and will never go anywhere else.