In mybookShopping Collection (edit)
Added to your shopping collection.
Removed From mybook!

We took this business out of your shopping collection.

Top Hair Wigs

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

3

years

in Business

Hours:

Regular Hours

Sponsored Links
Payment method:
amex, visa, discover, mastercard, all major credit cards
Neighborhood:
Pinnacle Point
AKA:

TopHairWigs.com

Categories:
Wigs & Hair Pieces, Beauty Salons, Beauty Supplies & Equipment, Cosmetics & Perfumes, Hair Stylists, Beauty Salon Equipment & Supplies
Other Information:

Parking: Free

Wheelchair Accessible: Yes

More »

Less »

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

12/11/2014

Overall

They are a scam! I ordered from them and asked for 2 day shipping. That was 10 days ago. They won't answer calls nor email

12/05/2014

Overall

DO NOT ORDER from them. I put in an order then emailed and called to cancel it. They did not respond. They sent the order out the next day. I received it and the merchandise was broken. I called and emailed again to return the broken item. Still no response. Excellent way to run a business.



Update; Dec. 5 2014.

I sent them their defective item COD and they REFUSED to accept THEIR broken item. Classic. They still are keeping my money though. BUY AT YOUR OWN RISK.

09/27/2014

Overall
Such a nice Web Site, BUT POOR...

POOR CUSTOMER SERVICE... I never received my products..THEY NEVER ANSWERED THE PHONE OR RETURNED MY CALLS.. So glad I paid through PayPal. The Resolution Department could not get a response from them either, so PayPal refunded my money... DONT GET BURNED,

07/25/2014

Overall

I placed an order for 2 wigs on July 9, 2014 but received only 1 of the wigs. The invoice stated that the other wig was on backorder. I have sent 3 emails and left 1 voicemail because no one answers the phone at the number on the website. It is now July 25, 2014 and still no one has returned my correspondence or phone call. I will be contacting Paypal and my bank to file a fraud claim because of the unethical manner in which they have behaved. I will NOT buy from them again.

06/20/2014

Overall

Placed order on June 11, 2014. Today is June 20th and still no product. I sent an e-mail on June 13th inquiring when the order would be shipped. No response. Last night I sent a message through the message option on their website requesting a refund since the product still has not shipped. It's still early so we'll see if they respond. I also called this morning and the vm said the hours are from Noon - 6pm CST. At this point I think I'll just contact my credit card company and dispute the charge. Will not order from this company again. They deserve 0 stars.

02/08/2014

Overall

I recently made a purchase from Tophairwigs.com and I'am very satisfied with the experience. I received my package in two days after I placed an order and everything was in new condition. The shipping was very fast I can recommend Tophairwigs.

01/14/2014

Overall

This is my experience with this company Top Hair Wigs, I would never recommend them. They don’t returned phone calls or any of my E-Mails, that is in regards to the error they made when preparing my order and my refund, In addition to my pain and suffering that I am experiencing with this company I had purchased Zury brand wet and wavy Indian Remey Brazilian wave 14 inch, they sent me Milky way brand. I called and spoke to a male voice he reassured me that he would sent me a returned label and how sorry he was about my inconvenience when they had prepared my package, that returned label never came I had to pay FedEx out of my pocket to returned their error. The item was delivered by FedEx and I am still waiting and waiting for my refund.

09/25/2013

Overall

Very fast delivery, My order shipped out the same day I ordered and I received it the next day! Very good quality hair. Customer service was also very good and helpful. I give 5 stars for my experience.

09/22/2013

Overall

I have nothing but good praise for this company. They carry many hard to find items like there A plus Ozone wigs and they have the lowest prices online for them. I have ordered MANY Ozone wigs from them during the past 3 years and I have always been satisfied with the quick delivery and quality. There customer service rep is very nice and I always feel good about my purchase after speaking to them. I usually don't write reviews but I believe this company deserves a good one because it seems like the negative reviews were due to the customers fault. Loyal customer for 3 years.

05/22/2013

Overall
Prompt service

I don't ever take the time out to write a review, but I do believe this company deserves one.



I had a few questions about the length of hair, I called and spoke with Keith. He told me what he had and didn't and call was a week prior to me ordering. So he was very kind, and gave me an alternate number to call bck if I didn't get a hold of him on the main number. Well the day I was ready to order I let him know the colors and length I wanted cus I want 24" braiding hair. He communicated back what he had, and later on that evening we did the transaction over the phone, it was a great deal! Plus he added if I didn't like it or if I felt it was a problem I could return it to get a refund or exchange. That's nor heard of where I live, I live right outside of Houston, in the suburbs, and once you purchase hair here you're stuck with it, period! I got my order confirmation, then emailed him a day or to later to let him know I haven't received the tracking number, he apologized and dent that right away. I got my package within 3 days of my order. How great! No hassle, with all orders placed online, to always insure your product just call and check if they have what you want, before you order, especially dealing with hair in a timely manner. I will recommend this site to friends and family, and will buy again.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Top Hair Wigs

7911 E Shelby Dr Ste 101MemphisTN 38125

(516) 302-3612

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback