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Thrifty Car Rental

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Business Details

58

years

in Business

Thrifty Saves You Money
Hours:
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Extra Phones:

TollFree: (800) 847-4389

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Brands:
Aveo, Caravan, Charger, Cherokee, Chevrolet, Chrysler, Crown, Dodge, Escape, Expedition, Focus, Ford, Fusion, Hyundai, Jeep, Lincoln, Mustang, Sonata, Suburban, Tahoe, Wrangler, international
Payment method:
amex, debit, discover, master card, visa
Neighborhood:
Quince-Oakhaven-Parkway PD
Categories:
Truck Rental, Car Rental

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Reviews

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11/23/2015

Overall

BEWARE! I paid in advance for a Thrifty car through their website. They advertised a cheaper rate if I paid in advance. Upon arrival, the clerk was not at the counter but in a small room behind the counter, talking on her cell phone. I had to ask for her to come to the counter to help me. She claimed they could not find my reservation though I had a copy of it in my hand. She said their "computer system" had been down and there was no way to access my reservation and payment. The clerk told me that I would have to call senior management. It was a Sunday and there was no one in upper management available. In order to receive a car, I had to pay a new rental amount (higher than the price online) and NOW, THRIFTY REFUSES TO REFUND THE FIRST PAYMENT THAT I MADE WHEN I BOOKED ONLINE. So, I made two payments for one rental car. The people working the claim have been ignorant and rude, bouncing me from one level to another. I've never written a negative review. However, I would hate for others to be treated the same way that I have been treated.

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Thrifty Car Rental

2780 Airways BlvdMemphisTN 38132

(877) 283-0898

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Thrifty Car Rental

2780 Airways BlvdMemphisTN 38132

(877) 283-0898

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