The guys are not friendly and talk down to you if they speak at all. I put a crossbow on hold Friday August 17, 2012 at approximately 2:30 p.m. He said they would hold it for a week. I went in today August 20, 2012 and he said he sold it already. I said, yeah to me but I need to pay for it. He said, I could not hold it forever, so I sold it. Bad business, lying makes you untrustworthy and dishonest. If you will lie to someones face, then you will probably cheat them as well. What make it even worse is I just bought 2 deer rifles from him the same day. Spent well over $600 in total. They are not loyal at all.